Veterinary Customer Service Representative
Community Veterinary Partners
part-time
Posted on:
Location Type: Office
Location: Shelton • Connecticut • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Greet clients and pets warmly, ensuring a positive experience from check-in to check-out
- Manage phone calls, appointment scheduling, and client communications
- Maintain accurate and organized patient records and client files
- Process payments and assist with billing inquiries
- Coordinate with veterinarians and technicians to ensure a smooth daily workflow
- Provide compassionate support to clients during both routine visits and emotional situations.
Requirements
- Minimum 1–2 years of experience as a veterinary receptionist or in a medical office environment
- Excellent customer service and interpersonal communication skills
- Familiarity with Cornerstone veterinary software system is a plus but not required
- Strong multitasking and organizational abilities
- Compassionate, professional, and detail-oriented approach to client care.
Benefits
- Paid time off
- employee discounts
- health insurance benefits
- retirement account
- uniform allowance offered.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceinterpersonal communicationmultitaskingorganizational abilitiescompassionate supportprofessionalismdetail-oriented