Manager, Provider Onboarding
Delta Dental Institute
Field Integrations & DeNovo Manager
Community Veterinary Partners
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
PMP
About the role
- Due Diligence & Pre-Close / Pre-Opening Preparation: Partner with the cross-functional teams to identify operational, compliance, staffing, and systems-related risks for both acquisitions and DeNovos. Own the resolution plan for all integration or readiness issues discovered in diligence or construction phases, coordinating directly with relevant departments. Provide input on hospital readiness, red flag tracking, and overall timeline adherence to ensure a seamless handoff to Operations.
- DeNovo Coordination & Launch Management: Serve as the project coordinator for DeNovo hospitals from late-stage construction through grand opening. Partner closely with Real Estate, Operations Services, IT, HR, Marketing, and Procurement to ensure every task is completed on schedule and dependencies are met. Track, validate, and escalate cross-departmental task progress using Smartsheet or other project management tools. Oversee DeNovo site readiness, vendor setup, system configuration, and pre-opening staff onboarding. Lead on-site support for opening week and transition to steady-state operations.
- Full Integration Ownership (Acquisitions): Serve as the single-threaded owner for hospital onboarding and integration tasks across all departments. Coordinate cross-functional workstreams to ensure all milestones and deliverables are completed on time. Proactively identify gaps, escalate risks, and ensure accountability across departments.
- Compliance & Licensing Management: Maintain end-to-end responsibility for all required state, local, and vendor-specific compliance items for both acquired and DeNovo hospitals. Track and manage facility, pharmacy, radiology, DEA, and other permits through application, renewal, and final approval. Stay informed of regulatory updates and proactively resolve any roadblocks.
- Vendor & System Setup: Coordinate with IT, Procurement, and Operations Services on system setup, vendor onboarding, and equipment validation. Ensure accurate configuration of HRIS, payroll, purchasing, and clinical systems prior to go-live or opening. Monitor and confirm resolution of any system or vendor issues.
- Staff Onboarding & Engagement: Lead hospital visits for site assessments, close/opening support, and staff introductions. Facilitate team training, system orientation, and follow-up sessions to ensure staff confidence and adoption. Serve as the primary liaison between Support Center teams and hospital leadership.
- Communication, Tracking & Documentation: Maintain clear, professional communication with all internal and hospital stakeholders. Track and report task completion across departments; ensure all deliverables are accurate, documented, and completed. Keep leadership informed of risks, delays, and escalations well in advance.
- Quality Control & Continuous Improvement: Double-check all documents, trackers, and deliverables for accuracy before submission. Identify recurring challenges and propose scalable, process-improvement solutions. Contribute to the evolution of both the Integration Playbook and DeNovo Field Guide.
Requirements
- Bachelor’s degree required; PMP or similar certification preferred.
- 2+ years of experience in M&A integration, DeNovo development, or multi-site operations.
- Strong understanding of veterinary hospital workflows, licensing, and vendor ecosystems.
- Proven success managing complex, cross-functional projects to timely completion.
- Proficiency with Smartsheet or equivalent project management tools.
- Self-directed with strong accountability and the ability to manage multiple projects independently.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
M&A integrationDeNovo developmentproject managementcompliance managementvendor onboardingsystem configurationstaff onboardingquality controlprocess improvement
Soft skills
communicationaccountabilityself-directedteam trainingstakeholder management
Certifications
Bachelor's degreePMP
