Quality and Compliance Analyst
Community Phone
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇰 Pakistan
Visit company websiteSalary
💰 $3 per hour
Job Level
Mid-LevelSenior
About the role
- Review and evaluate customer interactions against quality standards
- Score calls, chats and emails accurately and consistently
- Flag compliance issues and help prevent repeat violations
- Provide clear, constructive, actionable feedback
- Collaborate with team leads to strengthen the agent experience and overall customer satisfaction
- Report trends and insights to support quality improvements
Requirements
- Strong attention to detail
- Excellent written communication skills
- Curiosity to understand how things work
- Experience in QA or customer support is a plus but not required
Benefits
- Remote work options
- Performance based incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
attention to detailwritten communicationcuriositycollaborationfeedback delivery