Behavioral Health and Recovery Services Systems Manager

Community-Minded Enterprises

Behavioral health nonprofit systems manager administering EHR workflows, reporting, billing, and staff support. Improving documentation, data integrity, billing accuracy, and cross-team operations.

Posted 8/21/2026full-timeRemote • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $30 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Electronic Health Records (EHR) and healthcare information systems, with a strong focus on data integrity, reporting, and operational improvements. Proficient in providing training and support to staff while collaborating with clinical and administrative teams to enhance workflows and compliance.

Highest-signal resume keywords

Electronic Health Record (EHR) ManagementData ManagementReporting and DocumentationTraining and User SupportAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare Information SystemsDocumentationBilling SupportWorkflow ManagementData IntegrityTrend AnalysisOperational Needs AssessmentUser Access ManagementSystem TroubleshootingTemplate Development

Soft Skills

Strong Communication SkillsCollaboration SkillsOrganizational SkillsAttention to DetailAbility to Manage Multiple Priorities

Tools & Technologies

Microsoft OfficeExcelEHR SoftwareInformation Systems

Industry Keywords

Health Information ManagementHealthcare AdministrationBehavioral HealthRevenue CycleRisk and Compliance

About the role

Key responsibilities & impact

Serve as the primary administrator and resource for the electronic health record (EHR) and related information systems
Manage system settings, templates, forms, user access, workflows, updates, and troubleshooting
Identify and recommend system and workflow improvements
Support documentation quality, data integrity, billing accuracy, and reporting
Develop reports and monitor information to identify trends, discrepancies, and operational needs
Provide training, coaching, technical assistance, and system resources to staff
Supervise and support the Client Support Specialist
Partner with clinical teams, Finance, Revenue Cycle, Risk & Compliance, and software vendors to solve problems and improve operations

Requirements

What you’ll need

Associate degree in Health Information Management, Healthcare Administration, Business, Behavioral Health, Information Technology, or a related field and two years of progressively responsible related experience; or five years of progressively responsible experience supporting healthcare information systems, behavioral health operations, reporting, billing support, or related operational functions
Experience with EHRs, healthcare information systems, documentation, reporting, billing support, or data management
Strong analytical and problem-solving skills
Ability to understand how systems and workflows affect clinical operations, documentation, billing, compliance, and reporting
Experience providing training, technical assistance, coaching, or user support
Strong communication and collaboration skills
Strong organization, attention to detail, and ability to manage multiple priorities
Proficiency with Microsoft Office, particularly Excel, and ability to quickly learn new software systems
Submit a cover letter and resume
E-Verify employer work-authorization verification may apply

Benefits

Comp & perks

Professional development and growth opportunities
Health insurance
Vision insurance
Dental insurance
Life insurance
Retirement plans
Paid time off
11 paid holidays
Equal opportunity and inclusive workplace