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Clinical Support Medical Assistant, Navigation Center
Community Memorial HealthcareClinical Support Medical Assistant handling telephone assessments of patient needs at Cottage Health's Navigation Center. Assisting the clinical team in providing exceptional patient experience.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical practices and medical terminology, with a strong ability to document and maintain patient records. Proficient in utilizing call center systems and electronic medical records to enhance patient experience.
Highest-signal resume keywords
Certified Medical AssistantMedical Assistant ExperienceClinical Practices KnowledgeElectronic Medical RecordsCall Center Phone Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TerminologyDocumentationPatient Record KeepingClinical PracticesCall Center Operations
Tools & Technologies
MS OfficeMicrosoft OutlookElectronic Medical Records
Certifications & Qualifications
California State Certified Medical Assistant
Industry Keywords
Medical AssistantClinic SettingPatient ExperienceScribe Experience
About the role
Key responsibilities & impact- Assists the clinical support nurse's and Navigator Specialists and Leads in the day-to-day call center functions to aid in exceptional patient experience.
Requirements
What you’ll need- Minimum: Graduate of an accredited Medical Assistant program or 1 year of equivalent work experience.
- Minimum: Certified Medical Assistant in the state of California within 18 months of hire or transfer.
- Minimum: Knowledge of clinical practices and medical terminology, Ability to understand use, function, interpret, document and keep records. Familiarity with MS Office, Microsoft Outlook, and Electronic Medical Records.
- Minimum: 1 year of medical assistant experience in a clinic setting.
- Preferred: California State Certified Medical Assistant.
- Preferred: Minimum of 3 years of medical scribe experience in a clinic or hospital setting. Experience using call center phone systems.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities