Helpline Staff Attorney

Community Legal Services

Staff Attorney providing legal aid through CLS Helpline in Florida. Assisting low-income individuals with civil legal issues and referrals while managing a variety of client interactions.

Posted 5/20/2026full-timeRemote • Florida • 🇺🇸 United StatesLead💰 $70,000 per yearWebsite

About the role

Key responsibilities & impact

Provide advice, brief services, and referrals in various areas of civil law.
Demonstrate a commitment to understanding and addressing issues of the low-income and vulnerable population that CLS serves.
Determine client eligibility for legal services in accordance with firm policies and procedures.
Empower and counsel pro se litigants through various civil legal issues while providing local community resources for a holistic approach in addition to conducting an initial client consultation, identifying assessing and analyzing a variety of civil legal issues, conducting research, and preparing pro se pleadings/letters.
The position also requires the ability to learn and utilize multiple computer platforms and technology for matters such as client interactions, case management, and phone systems.
In addition, an individual in this position must maintain professional and legal knowledge through continuing education.
This is a full-time position that may require the ability to work both scheduled and flexible work hours, including some evenings/weekends, based on business needs to perform duties, attend meetings and/or other functions within or outside the CLS 12-county service area.

Requirements

What you’ll need

Must be admitted in good standing to practice law in Florida.
Bilingual (English/Spanish) preferred.
No prior experience in any particular area of the law is required, however, experience in civil litigation or working with low-income and/or vulnerable clients and communities on civil legal matters is preferred.
Experience with working in a rapid-paced environment with a high capacity to prioritize and manage simultaneous tasks.
The successful candidate will have a highly approachable presentation, organizational skills, and the ability to effectively and consistently engage and collaborate with a diverse constituency.
Must possess excellent legal and community partnership skills and be computer literate (Microsoft Office 365).
Valid Florida automobile license, use of own auto, and proof of insurance necessary.

Benefits

Comp & perks

15 paid holidays and 24 days of paid time off
Excellent physical/mental health, vision, and benefits (With 95% of benefits paid for by company)
100% Coverage with Dental Benefits, Life Insurance, Long/Short Term Disability
100% 403B match after 1 year of employment (5%)
CLS pays Bar Dues and CLE Credits
Student loan reimbursement for Attorneys
Tuition Reimbursement
Ability to apply for Public Service Loan Forgiveness (PSLF)
Fantastic work-life balance
Various opportunities for upward mobility into leadership/more advanced roles
Pet Insurance
Wellness Committee dedicated to employee morale, with events such as company wide retreats, activities, and challenges!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

civil lawclient eligibility determinationlegal researchpro se pleadingscase managementlegal consultationcivil litigation

Soft Skills

approachable presentationorganizational skillscollaborationcommunicationprioritizationclient counseling

Certifications

admitted to practice law in Floridavalid Florida automobile license