Paralegal Intake and Assessment, Vietnamese Bilingual

Community Legal Aid SoCal

Bilingual Intake and Assessment Paralegal in CLA SoCal conducting client intake and legal assessments. Collaborating with attorneys and community groups to support clients' legal needs.

Posted 7/14/2026full-timeSanta Ana • California • 🇺🇸 United StatesJunior💰 $2,637 - $3,626 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client intake, legal documentation, and compliance with legal standards while providing bilingual support. Proficient in case management and legal research, with strong communication and analytical skills.

Highest-signal resume keywords

Paralegal CertificateBilingual English/VietnameseLegal ResearchMicrosoft Office Suite ProficiencyCase Management System (LegalServer)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client IntakeLegal DocumentationLegal ResearchCitation CheckingCase Record Maintenance

Soft Skills

Communication SkillsAnalytical SkillsConfidentiality Maintenance

Tools & Technologies

Microsoft WordMicrosoft OutlookMicrosoft ExcelMicrosoft PowerPointMicrosoft Teams

Certifications & Qualifications

Paralegal CertificateBachelor’s Degree

Industry Keywords

Family LawPublic BenefitsConsumer LawHousing LawCall Center Experience

About the role

Key responsibilities & impact

Conduct client intake and eligibility screening by phone and in person
Identify and document clients’ legal issues and communicate attorney advice and counsel
Ensure compliance with intake policies and grant requirements
Prepare legal work under attorney supervision, including legal forms, pleadings, memoranda, correspondence, and citation checking
Maintain accurate case records in the case management system (LegalServer)
Prepare and manage client files, both electronic and physical
Assist attorneys with client intake, interviews, and initial appointments
Support case investigation and legal research, including witness interviews
Perform clerical and administrative support tasks
Maintain confidentiality and provide language support when qualified
Work with community groups, conduct outreach, and provide community education presentations

Requirements

What you’ll need

Paralegal certificate, paralegal degree or Bachelor’s degree and a minimum of one year of law-related experience
Bilingual English/Vietnamese – Required
Experience working in a call center
Knowledge of general CLA SoCal practice areas (Family Law, Public Benefits, Consumer, and Housing preferred)
Strong technical, analytical, and communication skills, including proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams)
Valid driver’s license, reliable vehicle, active insurance policy or other ability to travel frequently in and around the service area for representation and to engage with clients and community partners - Required

Benefits

Comp & perks

16 paid holidays + PTO (including wellness days) starting Day 1
Medical, dental, vision, life insurance, and long-term disability
401(k) with employer contribution
Student loan reimbursement program
Bilingual bonus pay for qualified staff