Staff Paralegal, Intake & Assessment

Community Legal Aid SoCal

Intake Paralegal supporting legal assistance for community clients through intake and assessments. Conducting interviews, gathering data, and drafting legal documents for CLA SoCal's support.

Posted 6/16/2026full-timeSanta Ana • California • 🇺🇸 United StatesLead💰 $2,637 - $3,626 per hourWebsite

About the role

Key responsibilities & impact

Conduct client intake (phone, in-person, and outreach), gather eligibility and demographic information, and enter data into the legal database.
Identify and document legal issues and communicate attorney advice to eligible clients.
Ensure compliance with intake policies and support grant tracking and reporting as needed.
Maintain accurate case notes, timekeeping, and client records in the case management system (LegalServer), including file preparation and organization.
Support attorneys with client intake, interviews, initial appointments, and case investigations, including witness interviews and research.
Draft and prepare legal documents, including forms, pleadings, memoranda, and correspondence; assist with citation review.
Handle administrative duties such as calendar management, deadline tracking, e-filing, and general clerical support while maintaining strict confidentiality.
Engage with clients and the community through effective communication, interpretation/translation (when qualified), and outreach or educational activities.
Work with a multi-cultural perspective.
Perform other duties as required to meet the needs of the organization.

Requirements

What you’ll need

Paralegal certificate, paralegal degree or Bachelor’s degree plus at least one year of law-related experience under a qualifying attorney, with written verification of paralegal competency.
Spanish Bilingual – Required
Valid driver’s license or reliable transportation, active insurance, and ability to travel frequently within the service area. - Required
Experience working in a call center and utilizing a computer.
Typing (30 wpm) and ability to use and learn technology for data entry and communication with staff and clients.
Strong technical skills; including proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams).
Excellent analytical, communication, and listening skills.
Ability to multitask under pressure while remaining self-motivated, quick to learn, and proactive in problem-solving.
Strong organizational skills and attention to detail, with the ability to meet strict deadlines in a fast-paced, results-driven environment.
Desire to learn as well as share knowledge with other team members.
Empathetic and energetic attitude while working with others.
Ability to interact with a wide range of clients utilizing client-centered lawyering and trauma-informed frameworks.
Ability to model CLA SoCal’s values & Commitment to CLA SoCal’s mission – Required.

Benefits

Comp & perks

May work as little as 35-hour workweek
Hybrid Schedule
16 paid holidays + PTO (including wellness days) starting Day 1
Medical, dental, vision, life insurance, and long-term disability
401(k) with employer contribution
Student loan reimbursement program
Bilingual bonus pay for qualified staff

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

paralegal certificateparalegal degreelegal document draftingdata entrycalendar managemente-filingcase managementtyping (30 wpm)Microsoft Office Suitelegal research

Soft Skills

communication skillsanalytical skillslistening skillsmultitaskingself-motivatedproblem-solvingorganizational skillsattention to detailempathyteam collaboration

Certifications

paralegal certificate