Digital Support Specialist – Ambulatory

Community Health Network

Digital Support Specialist training users and supporting clinical applications in a hybrid environment. Collaborating with IT and operational teams for effective application use.

Posted 6/27/2026full-timeShadeland Station • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver virtual coaching and real-time support to end users.
Lead onsite training events
Analyze system data to identify optimization opportunities.
Document and share caregiver feedback for continuous improvement.
Partner with Principal and Technical Trainers to ensure content accuracy.
Observe workflows and suggest curriculum updates.
Test and validate lesson plans in training environments.
Identify and report build/workflow inconsistencies.
Provide at-the-elbow support during go-lives, upgrades, and rounding.
Facilitate engaging classroom and virtual training sessions.

Requirements

What you’ll need

Bachelor’s Degree is required
Minimum of two (2) years of healthcare and/or relevant IT training experience required.
Strong instructional and presentation skills
Deep understanding of clinical workflows.
Effective troubleshooting and communication abilities.
Passion for continuous learning and improvement.

Benefits

Comp & perks

Exceptional care
Volunteer opportunities
Benefits initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

instructional skillspresentation skillstroubleshooting abilitiescommunication abilitiescontinuous learningcontinuous improvement

Certifications

Bachelor's Degree