Drive successful product releases with satisfactory user adoption and retention (50%)
Facilitate cross-functional collaboration to keep product development cycles on schedule
Create user documentation and training materials to optimize the onboarding experience
Help achieve target user adoption rates for new features
Support successful rollout of new features, ensuring zero critical bugs in production by way of thorough QA testing and edge case identification
Thoroughly document product requirements to reduce development rework
Co-design AI experiences that increase processing efficiency and enable improved admin-client connections (20%)
Contribute to AI model accuracy improvements through data preparation and validation work
Help identify and mitigate bias in AI features, ensuring equitable outcomes across diverse client populations
Support development of new AI-powered features that streamline aid delivery processes
Conduct market research on the government assistance technology landscape and gather competitive intelligence on key players and their competitive advantages (20%)
Generate actionable insights from user feedback to inform product roadmap decisions
Conduct competitive analysis highlighting key opportunities for product differentiation
Document best practices and emerging trends in AI for social services
Enable marketing & sales efforts that help us successfully acquire and retain customers (10%)
Create product demo materials and curate a digital presence for the product
Develop technical sales collateral that effectively communicates AI capabilities to government and nonprofit buyers
Produce customer success stories and testimonials that validate the product’s impact on service delivery
Requirements
Ideal candidate is an undergraduate senior, graduate student, or recent graduate of a local college/university in Colorado (ie.MSU Denver, Colorado University, etc.)
Ideal candidate has a major in Computer Science, Information Systems, or Business with experience in software development, AI/ML, agile practices, vibe coding, hackathons, tech entrepreneurship, etc.
Candidate demonstrates strong algorithmic thinking and attention to detail
Passion for social impact and mission-oriented work, particularly in housing stability and government assistance programs
Adaptable to evolving project requirements driven by community needs, policy changes, and partner requests while collaborating across all organizational levels
Ability to think critically about user needs and translate them into product requirements
Ability to prioritize feature requests and product fixes with minimal supervision
Excellent technical written and verbal communication skills for working with both technical teams and community partners
Experience with interaction and user experience design using tools like Sketch, Figma, etc, preferred
Interest in and experience with other technologies for social good, preferred
Experience working with diverse communities and a diverse set of stakeholders, preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
attention to detailadaptabilitycritical thinkingcollaborationcommunicationuser feedback analysisproblem-solvingpassion for social impactorganizational skillscreativity