Bilingual Benefit Enrollment Specialist
Community Economic Defense Project
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • United States
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Salary
💰 $63,354 per year
Job Level
About the role
- Conduct client intake assessments to determine eligibility for services
- Provide trauma-informed assessments and individualized benefit planning
- Facilitate access for eligible participants in Digital Equity Grant programs
- Guide clients through the application process, including documentation gathering and submission
- Educate clients on eligibility, timelines, and benefit interactions
- Maintain consistent engagement with clients to ensure progress
- Coordinate with internal teams and external partners
- Advocate on behalf of clients with benefit agencies
- Document services and outcomes in HMIS/CRM systems
Requirements
- Minimum one year of experience in assisting clients in applying for public benefit programs
- Bilingual (Spanish & English proficiency)
- Available at least 2 in-person days a week at the CEDP Denver office
- Social work background is a plus
- Proven ability to test and learn from processes and develop new procedures
- Proficiency in managing sensitive documentation
- Strong technical skills in navigating an agile environment
- Capacity to make referrals to other agencies and organizations
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Flexible time off
- Technology stipend of $720 per year
- $2,000 salary differential for bilingual employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client intake assessmentstrauma-informed assessmentsbenefit planningdocumentation gatheringapplication processHMISCRM
Soft Skills
advocacyclient engagementcommunicationorganizational skillscollaborationproblem-solving