Program Administrator, Marketing Support

Community Development Society

Program Administrator for Financial Empowerment at Momentum supporting various tasks including CRM administration and program support. Focused on enhancing departmental systems and collaboration.

Posted 7/26/2026full-timeCalgary • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and organizational capabilities, with proficiency in Dynamics 365 CRM and Microsoft 365 business suite. Effective in communication and coordination, supporting both financial empowerment initiatives and marketing efforts.

Highest-signal resume keywords

Dynamics 365 CRM ManagementMicrosoft 365 ProficiencyAdministrative SupportInterpersonal CommunicationNot-For-Profit Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDatabase AdministrationEvent PreparationProcurementScheduling

Soft Skills

Organizational SkillsDetail-OrientedFlexiblePersonablePoised

Tools & Technologies

MailchimpCanvaBrightspace

Certifications & Qualifications

Degree in Business AdministrationDiploma in Office AdministrationMarketing Certification

Industry Keywords

Financial EmpowermentNot-For-Profit SectorCommunity Partnerships

About the role

Key responsibilities & impact

Report to the Financial Empowerment Manager and support the Manager, Coordinator, Facilitators, participants, and community partners
Play a lead role in supporting the department’s goals of creating systems that are efficient, and accurate and help to tell our story and do our work
Be team’s coordinator and support for all things linked to the department’s Dynamics 365 CRM, as well as being the liaison between the Financial Empowerment department and the organization’s IT team
Responsible for overflow administrative work from the various program areas of the department such as data entry, participant communications, event preparations, and technical support
Assist the Financial Empowerment manager with various tasks like scheduling, formatting, event support, procurement, and others
Provide support to the department’s manager and Marketing lead with various administrative tasks, like scheduling, liaising with the Marketing and Communications department, formatting, communications, and coordination of marketing-related efforts.

Requirements

What you’ll need

Degree or diploma in a related field such as Business Administration, Office Administration, Marketing, IT, or comparable work experience
Excellent administrative and organizational skills
Excellent interpersonal and communication skills, including the ability to be personable and poised in dealing with others
Excellent computer literacy, and preferably experience utilizing tools like Microsoft 365 business suite, Dynamics 365, Mailchimp, Canva, Brightspace, and others
Experience with implementation, management and/or administration of databases and/or CRMs
Detail-oriented, flexible and unfazed by unforeseen issues
Experience in the not-for-profit sector is an asset.

Benefits

Comp & perks

Competitive compensation and benefits
Diverse multidisciplinary team
Unparalleled work environment
Professional development opportunities