Community Development Society

Administration

• Be the first point of contact for visitors and callers.
• Support daily administrative tasks and assist the Director of Programs.
• Respond to information requests, general inquiries, and provide program information to the public.
• Log calls, emails, and visitor inquiries in the Welcome team Inquiry Tracker.
• Order and maintain office and participant-lounge supplies.
• Coordinate administrative details involved in activities, meetings, projects, etc.
• Track tasks and reports with deadlines.
• Provide administrative support for priority projects.

Welcome Team Administrator

• Provide day-to-day administrative support for LED programs.
• Coordinate participant intake, enrollment, scheduling, and graduation processes to ensure a smooth and positive participant experience.
• Manage and maintain accurate program data across systems (CRM, Learnspace, SharePoint), supporting data integrity and reporting needs.
• Act as a departmental superuser for key platforms, supporting onboarding, troubleshooting, and consistent use by team members.
• Support reporting, evaluation, and proposal development through data preparation, copy editing, and coordination of deadlines.
• Serve as a first point of contact for program inquiries, supporting participants with clear, timely, and empathetic communication.

Welcome Team Administrator

Small Business Training Administrator