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Assistant Director – IT Product Management, User Experience
Community Care of North CarolinaAssistant Director overseeing user interface and experience for CPESN's IT products. Leading a team to manage design and user experience efforts for healthcare delivery systems.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading user experience strategies and managing the development of user interfaces, with a strong focus on graphic design and human factors. Proven ability to oversee project management and marketing campaigns while collaborating cross-functionally to enhance customer feedback processes.
Highest-signal resume keywords
User Interface DesignGraphic DesignProject ManagementDigital Marketing CampaignsFigma Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Interface RequirementsHuman Factors ExperienceDigital User Experience OptimizationSoftware Release ManagementCustomer Feedback Management
Soft Skills
CollaborationSupervisionCommunication
Tools & Technologies
Adobe Creative SuiteFigmaModern Creative Platforms
Industry Keywords
Digital MarketingUser Experience StrategyPharmacy WorkforceCross-Functional Collaboration
About the role
Key responsibilities & impact- Lead CPESN USA’s information technology and analytics user experience strategy, efforts and deployments
- Lead feature prioritization and implementation for multiple CPESN USA applications
- Envisioning, developing and maintaining user interface requirements from CPESN participating pharmacy workforce members
- Managing development, maintenance and life cycle of CPESN-supported User Interfaces
- Assisting with human factors, navigation and updates to www.cpesn.com
- Supervise staff responsible for managing customer feedback and collaboration cross-functionally
Requirements
What you’ll need- 10+ years of experience with graphic design, user interface and human factors experience
- 10+ years of experience with marketing (digital and hard copy) campaigns
- 5+ years of experience with project management and digital and/or software release experience
- 5+ years of communications (external) experience
- Expertise in design tools such as Figma, Adobe Creative Suite, and other modern creative platforms
- Bachelor’s degree required in a field of study that includes graphical layout and design and human factors for digital user experience optimization, Master’s or terminal degree preferred.
Benefits
Comp & perks- Competitive Benefits Package effective first day of employment
- Opportunities for growth, training, and bonus incentives