Community Support Specialist

Community Capital Management, LLC

Community Support Specialist at CMGT managing resident inquiries and facilitating community operations. Engaging in various administrative tasks and ensuring excellent support within homeowner association management.

Posted 7/2/2026full-timeDenham Springs • Louisiana • 🇺🇸 United StatesJuniorMid-Level💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and problem-solving skills while providing effective support to residents and managing administrative tasks. Proficient in maintaining accurate records and facilitating reservations for community amenities.

Highest-signal resume keywords

Customer Service ExperienceEffective CommunicationDetail-OrientedProblem-Solving SkillsManagement Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contact Information VerificationReservation FacilitationMail ProcessingKey/Access Code Monitoring

Soft Skills

Personal CommunicationAttention to Detail

Tools & Technologies

Management Software

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Resident SupportInbound/Outbound CallsAssociation Amenities

About the role

Key responsibilities & impact

Serving as the primary in-office support team member.
Acting as a backup for inbound/outbound resident calls and action items.
Verify and update contact information in Management software.
Effective and Personal Communication with Residents.
Monitor Key/Access Codes Check In/Check Out for Homeowners Daily.
Facilitate Rental/Reservations of Association Amenities.
Post office pickups and return mail processing.
Attend all company and department-assigned meetings.

Requirements

What you’ll need

High school diploma or equivalent
Minimum of 2 years of customer service experience preferred
Strong communication skills, both written and verbal
Detail-oriented with strong problem-solving skills

Benefits

Comp & perks

401(k)
Health, dental, and vision insurance options
Life insurance
Supplemental insurance options
Paid time off