Director of Business Development, CSD Access

Communication Service for the Deaf (CSD)

Director of Business Development leading revenue growth and market expansion efforts for CSD Access. Overseeing sales lifecycle and building client relationships across sectors.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesLead💰 $88,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving revenue growth and client acquisition through strategic business development and sales leadership. Proficient in CRM management and data analysis, with a strong commitment to serving the Deaf and Hard of Hearing community.

Highest-signal resume keywords

Business Development LeadershipRevenue Growth StrategyCRM ManagementAmerican Sign Language ProficiencySales Team Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business DevelopmentSales LeadershipData AnalysisPipeline OptimizationProposal DevelopmentNegotiationClient AcquisitionMarket ExpansionStrategic PlanningSales Lifecycle Management

Soft Skills

CommunicationRelationship BuildingTeam LeadershipOperational LeadershipStrategic Thinking

Tools & Technologies

CRM Systems

Industry Keywords

Deaf and Hard of Hearing CommunityContact Center OperationsTelecommunicationsInterpreting ServicesAccessibility

About the role

Key responsibilities & impact

The Director of Business Development is the leader responsible for driving revenue growth, client acquisition, partnership development, and market expansion across CSD Access.
This role provides strategic and operational leadership of the Business Development function, overseeing the full sales lifecycle, from prospecting and outreach through proposal, negotiation, and close to support both CSD Access Direct (Direct Video Calling) and CSD Access Services (Interpreting & Captioning).
Reporting directly to the Division President, the Director translates organizational growth strategy into actionable sales plans, manages the BD team's day-to-day execution, and ensures the pipeline is healthy, accountable, and consistently advancing.
The Director serves as a key contributor to CSD Access's market positioning and is responsible for building and maintaining high-value client and partner relationships across corporate, healthcare, government, education, and nonprofit sectors.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Marketing, Communications, or a related field (Master's degree preferred).
Minimum of six (6) years of progressive experience in business development, sales leadership, or revenue-generating roles, with at least two (2) years in a management or senior business development position.
Proven track record of driving revenue growth and building high-performing sales teams.
Minimum of five (5) years of experience working with CRM systems, demonstrating proficiency in CRM management, data analysis, and pipeline optimization.
Strong understanding of the Deaf and Hard of Hearing community and a commitment to CSD's mission.
Ability to communicate in American Sign Language (Required).
Experience in contact center operations, telecommunications, interpreting services, or accessibility-related industries (Preferred).

Benefits

Comp & perks

Other duties as assigned by the Division President.