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Communication Service for the Deaf (CSD)

Business Development Operations Manager

Communication Service for the Deaf (CSD)

Program Impact Business Development Operations Manager focusing on partnerships and revenue growth. Collaborates with stakeholders to ensure alignment with client needs and service offerings.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $67,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact
  • Plays a strategic role in expanding and managing partnerships, driving revenue growth, and ensuring long-term client satisfaction.
  • Focuses on identifying and cultivating new business opportunities, managing key accounts, and aligning client needs.
  • Supports the development and execution of new initiatives, managing high-value relationships.

Requirements

What you’ll need
  • Bachelor’s degree in business administration, communications, marketing, or a related field, or equivalent combination of education and experience.
  • At least 5 years of experience in business development, client success, or account management, preferably in mission-driven or service-focused organizations.
  • Knowledge of Deaf culture and accessibility best practices is strongly preferred.
  • Strong understanding of contract negotiation, proposal development, and service pricing.
  • Experience with CRM systems and project management platforms (e.g., Salesforce, Basecamp, MS Teams, SharePoint).
  • Proficiency in American Sign Language (ASL) required or willingness to learn.

Benefits

Comp & perks
  • health insurance
  • retirement plans
  • professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Business DevelopmentClient Success ManagementContract NegotiationProposal DevelopmentService Pricing