Testing Manager

Communication Service for the Deaf (CSD)

Testing Manager evaluating equipment and services for public sector improvement. Ensuring accessibility compliance and coordinating testing strategies while managing team efforts.

Posted 7/3/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $70,304 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee evaluations of equipment, services, or programs for public sector entities for improvement and modernization
Manage staff assigned to perform testing and assessment of products, equipment, services, or programs
Ensure accessibility compliance and usability, including conformance with WCAG 2.1 guidelines and Section 508 standards
Oversee manual usability testing, engaging participants skilled in assistive technologies
Lead and coordinate accessibility testing efforts and integrate accessibility into testing strategies
Contract and manage strong working relationships with clients and key stakeholders
Supervise testers by coaching, setting expectations, and building aligned goals
Communicate and explain new directives, policies, or procedures to testers
Project a positive image of the organization
Serve as the main point of contact for internal and external partners contributing to testing and evaluation
Provide reporting on testing activities, accessibility findings, statistics, and quality assurance data
Use IT tools including Microsoft Office 365, SharePoint, Zoom, Slack, and various LMS platforms

Requirements

What you’ll need

Minimum of three (3) years in the past ten (10) years managing evaluations of equipment, services, or programs for public sector entities
Minimum of one (1) year drafting evaluation/assessment reports for non-technical audiences
At least one (1-3) years of experience testing and evaluating accessibility of equipment, services, or programs
Hands-on experience using accessibility testing tools (e.g., Axe, NVDA, WAVE, JAWS, VoiceOver, etc.)
Knowledge of and experience with WCAG 2.1, Section 508, and other accessibility standards

Benefits

Comp & perks

Relocation assistance currently unavailable

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accessibility Testing ToolsEvaluation ManagementUsability TestingReport DraftingQuality Assurance

Soft Skills

CoachingCommunicationRelationship ManagementGoal AlignmentPositive Image Projection