Senior Product Designer
Commonwealth Bank
full-time
Posted on:
Location Type: Office
Location: Sydney • 🇦🇺 Australia
Visit company websiteJob Level
Senior
About the role
- Drive end to end product design, from early discovery through to solution delivery, shaping clear problem definitions and iterating toward validated outcomes.
- Own, contribute and evolve the CommSee design library, ensuring patterns are scalable, high quality, accessible, and aligned with broader system direction.
- Support teams in understanding when to use, adapt, or extend patterns, enabling system led , consistent design without slowing delivery.
- Create and facilitate artefacts such as user journeys, service blueprints, experience flows, wireframes, prototypes, and high-fidelity UI designs to communicate direction and enable high quality delivery.
- Conduct design reviews and provide guidance to other teams to ensure consistency, quality, and strong design system adoption across the platform.
- Manage complex stakeholder relationships, influence decision making, and ensure alignment across product, engineering, operations, and design.
- Partner with the central CBA Design System team to identify system improvements, propose new components or patterns, and close gaps surfaced through product work.
- Lead user research planning, facilitation, synthesis, and playbacks using appropriate methods to uncover insights and guide decisions.
- Champion design craft, experience coherence, and platform thinking across the CommSee ecosystem.
- Facilitate workshops, co design sessions, and alignment activities that bring teams together and create shared understanding.
Requirements
- Proven experience across the full product design process, from discovery through to delivery.
- Experience working with a design system or design library, including contributing patterns, reviewing designs, or evolving components.
- Excellent facilitation, communication, and collaboration skills.
- A balanced skill set. Equally comfortable running a workshop, mapping a journey, creating detail UI and patterns or conducting design reviews.
- Ability to translate complex requirements into clear, actionable design direction that balances user needs, system constraints, and business goals.
- Strong influencing skills to drive alignment and ensure cohesive, high-quality experiences across teams.
- Proficiency in interaction design, information architecture, prototyping, and testing methodologies.
- Comfort working autonomously in an evolving environment.
Benefits
- Enjoy autonomy, ownership, and the chance to shape new ways of working.
- Work in a highly collaborative, customer first culture.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product designinteraction designinformation architectureprototypingtesting methodologiesuser journeysservice blueprintsexperience flowshigh-fidelity UI designsdesign system
Soft skills
facilitationcommunicationcollaborationinfluencingalignmentproblem definitionstakeholder managementworkshop facilitationco-designsynthesis