Dialog Marketing Clerk

Commerz Direktservice GmbH, Commerzbank Gruppe

internship

Posted on: 1/6/2026

Location Type: Office

Location: Duisburg • Germany

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💰 €1,163 - €1,403 per month

About the role

Are you communicative and enjoy customer contact by phone?
Start with us in August in your 3-year apprenticeship at the Commerzbank Customer Contact Center in Duisburg
Whether customer support, conversation techniques or exciting banking topics – with us you will learn everything for your new job
With a top mix of practical experience and vocational school, you will experience a varied commercial apprenticeship with us
Responsibility from day one: together with other apprentices (m/f/d) you will contribute your talents to special training projects
In regular feedback discussions we review your progress together so you continue to develop during your career start

Intermediate school leaving certificate (Fachoberschulreife) or an equivalent qualification
Strong communication skills and enthusiasm for banking topics
Willingness to learn new things
Team-player mentality
Good German and English skills (spoken and written)
Strong verbal expression and a good understanding of numbers and data
Basic MS Office skills (Word, Excel and Outlook)

Benefits

Ergonomic workstations & active health management
Attractive apprenticeship pay, capital-forming benefits (vermögenswirksame Leistungen), and reimbursement for school textbooks
Free beverages and a lunch subsidy
Good performance may lead to a permanent position after training
Good transport connections & central location at the main station
Team spirit & flat hierarchies
Discounted VRR public transport ticket & additional employee benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

MS OfficeWordExcelOutlook

communication skillsteam-player mentalitywillingness to learnverbal expressionunderstanding of numbers and data

Intermediate school leaving certificateFachoberschulreife