Senior Manager, Deal Desk – Contract Management

Commerce

Senior Manager for Deal Desk & Contract Management overseeing contract lifecycle and sales partnerships in SaaS industry. Leading deal structuring and operational efficiency across teams.

Posted 6/17/2026full-timeAustin • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of escalation and approval for non-standard deal structures, pricing exceptions, discounting, and commercial terms across all segments and regions
Partner with Sales, Sales Leadership, and Finance to structure complex, multi-product, and multi-year deals
Develop and enforce deal desk policies, approval workflows, and discount guardrails to ensure consistency and protect margin
Own the end-to-end contract lifecycle management process
Maintain and continuously improve the standard contract playbook, fallback positions, and pre-approved clause libraries
Track contract key dates (renewals, terminations, obligations)
Act as a trusted advisor to Sales on deal strategy
Collaborate with RevOps, Finance, and Billing to ensure seamless handoffs from signed contract to revenue recognition and invoicing
Recruit, lead, manage, and develop a team of Deal Desk Analysts and Contract Managers

Requirements

What you’ll need

10+ years of experience in Deal Desk, Revenue or Financial Operations, Contract Management, or a related commercial operations function within a B2B SaaS or technology company
5+ years of people management experience
Deep familiarity with SaaS commercial models
Experience working with CLM tools (e.g., Ironclad, Conga, DocuSign CLM) and CRM platforms (Salesforce required)
Strong understanding of revenue recognition principles (ASC 606)
Exceptional attention to detail combined with the ability to operate strategically and manage competing priorities in a fast-paced environment
Bachelor's degree in Business, Finance, Legal Studies, or a related field required; MBA or JD a plus.

Benefits

Comp & perks

Inclusion and Belonging
Health insurance
Retirement plans
Professional development
Variable compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract managementdeal desk policiesdiscount guardrailsrevenue recognitionSaaS commercial modelspeople managementapproval workflowscontract lifecycle managementattention to detailstrategic management

Soft Skills

trusted advisorcollaborationleadershipteam managementoperational efficiencystrategic thinkingprioritizationcommunicationproblem-solvingadaptability

Certifications

Bachelor's degreeMBAJD