Manager, People Technology Integrations
DoorDash
Senior Manager, People Services
Commerce
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Provide direction, mentorship, and development for the People Services team, establishing clear priorities and ensuring consistent delivery of best-in-class operational support.
- Partner with People Experience, Finance, and Legal leaders to align People Services initiatives with organizational goals and compliance requirements.
- Lead continuous improvement efforts by driving process optimization, automation, and system enhancements that enable scalability and efficiency.
- Build strong cross-functional partnerships with HRIS, HRBPs, Talent Acquisition, and business leaders to ensure alignment and successful execution of people operations initiatives.
- Provide strategic oversight of global payroll operations, executed through the Manager of Global Payroll, ensuring accuracy, timeliness, and compliance with federal, state, and international regulations.
- Partner closely with Finance and Accounting teams to reconcile payroll data, support audits, and deliver accurate payroll-related reporting.
- Collaborate with the Payroll Manager to evaluate and manage payroll vendor relationships, driving service quality, efficiency, and value.
- Maintain organizational compliance with wage, tax, and reporting obligations across all jurisdictions.
- Proactively monitor evolving federal, state, and international labor laws and regulations, ensuring organizational compliance across all jurisdictions and mitigating potential risks.
- Lead internal compliance audits and partner with external auditors to support SOX and SOC compliance requirements, including the preparation of documentation, remediation of findings, and continuous improvement of controls.
- Safeguard employee data accuracy and integrity while ensuring compliance with data privacy and security requirements, including GDPR, HIPAA, SOX, and SOC standards.
- Develop, implement, and maintain compliant policies, processes, and procedures related to payroll, leave administration, timekeeping, and other HR operations.
- Own and oversee all immigration-related processes, including visa sponsorship, work authorization, and compliance with global immigration laws and regulations.
- Lead the People Services team in delivering core operational functions, including onboarding and off-boarding for employees and non-employees, vendor management, records management, data governance, and SOX audit compliance.
Requirements
- 8+ years of progressive experience in HR/People Operations, HCM data management, employee records management, vendor management, case management, onboarding and off-boarding practices and SOX compliance.
- 3+ years in a leadership or people management role.
- Proven track record of leading compliance initiatives and managing SOX and SOC audits, including the development, testing and remediation of controls to ensure ongoing compliance
- Strong analytical skills with the ability to interpret data, identify trends, and recommend solutions.
- Experience with HRIS and payroll systems (Workday, ADP).
- Change agent mindset to effectively develop communication plans, assess impacts, create communications, and embrace stakeholder feedback
- Capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information.
- Ability to influence senior stakeholders and build cross-functional relationships.
- Experience supporting a distributed/global workforce.
- Strong influencing skills leveraging business acumen, expertise and data.
- Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company
- Demonstrated curiosity and interest in emerging technologies, including AI, with a willingness to explore and apply innovative solutions to enhance People Services operations.
- Preferred: Knowledge of U.S. payroll practices, tax requirements, and employment law; global payroll.
- Preferred: Experience managing immigration programs, including visa sponsorship, work authorization, and compliance with U.S. and global immigration regulations, in partnership with external counsel and internal stakeholders.
