Technical Implementation Consultant

Commence

Technical Implementation Consultant responsible for deploying and configuring software solutions at Commence. Collaborating with clients and engineering teams to facilitate successful implementation.

Posted 7/27/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in software implementation and support, with a strong focus on client training and documentation. Proficient in SQL, .NET/C#, and AWS technologies, ensuring effective troubleshooting and project management.

Highest-signal resume keywords

Software ImplementationSQL ProficiencyAWS Cloud TechnologiesClient Training and SupportProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLMSSQLServerPostgres.NETC#RESTful APIsJSONXMLReportingDashboarding

Soft Skills

Excellent CommunicationProblem-SolvingOrganizational SkillsCustomer ServiceRelationship Building

Tools & Technologies

AWS EC2AWS S3AWS LambdaAWS AmplifyAWS RDSAWS SNSAWS OpenSearch

Industry Keywords

Software SupportTechnical ExpertiseClient InteractionsProject TrackingUser Documentation

Tech Stack

Tools & technologies

AWSCloudEC2.NETPostgresSQL

About the role

Key responsibilities & impact

Serve as the primary technical point of contact for clients, responsible for deploying and configuring Commence’s core software
Execute the implementation process from project kickoff to post-deployment support
Conduct training sessions and create user documentation to empower clients to use the software effectively
Provide best practices to ensure clients maximize the value of the product
Work with Project Managers to track and report on project progress

Requirements

What you’ll need

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
2+ years of experience in software implementation, software support, or a similar role involving client interactions and technical expertise.
Demonstrated proficiency with SQL and database technologies (MSSQLServer, Postgres).
Familiarity with RESTful APIs, system integrations, and data exchange formats (JSON, XML).
Familiarity with .NET/C# and the ability to read and interpret application code to support client troubleshooting and configuration.
Strong troubleshooting and problem-solving skills.
Basic Reporting and Dashboarding skills.
Familiarity with AWS cloud technologies (EC2, S3, Lambda, Amplify, RDS, SNS, OpenSearch).
Excellent written and verbal communication skills, with the ability to convey technical information clearly to non-technical users.
Proven experience managing multiple projects and timelines, with strong organizational skills.
Passion for providing exceptional customer service and support.
Ability to build relationships and work effectively with diverse client groups.
Ability to work in a fast-paced environment and adapt to changing requirements and client needs.

Benefits

Comp & perks

Remote position
Health insurance
401(k) matching