Network Engineer

CommandLink

Network Engineer supporting ISP/MSP customers with SDWAN networks, VoIP services, and related technologies. Focused on delivering superior service while mentoring fellow engineers.

Posted 4/30/2026full-timeRemote • Alabama, Arizona, Florida, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Montana, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $45,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Provide end-to-end support for customers with a focus on SDWAN (preferably Versa Networks), Internet, and related services.
Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
Support the provisioning and onboarding of new customers for managed services.
Collaborate with vendors to resolve support issues and ensure smooth service delivery.
Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving.
Maintain excellent customer relationships by delivering outstanding support and going the extra mile.
Mentor and train fellow engineers on complex technical issues and solutions.

Requirements

What you’ll need

High School Diploma or GED Equivalent
3-5 years of relevant experience in a fast-paced technical environment, with demonstrated expertise in SDWAN, particularly Versa Networks.
CCNA and CCNP certification is highly desirable
Command line experience with networking tools (e.g., Cisco, Fortinet, Juniper).
Strong firewall configuration experience (e.g., Fortinet).
Deep understanding and hands-on experience with BGP, OSPF, and VRRP.
Practical knowledge of basic routers, firewalls, and NAT (Network Address Translation).
Experience with COS/QOS and network design principles.
Familiarity with SOC 2 compliance and processes.

Benefits

Comp & perks

Generous Medical, Dental, and Vision coverage for full-time employees
Flexible time off
401k to help you save for the future
Fun events at cool locations
Free DoorDash lunches on Fridays
Employee referral bonuses to encourage the addition of great new people to the team

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SDWANVersa NetworksLAN configurationRoutersFirewallsMicrosoft operating systemsBGPOSPFVRRPNAT

Soft Skills

customer supportproblem-solvingcommunicationmentoringtrainingcustomer satisfactioncollaborationrelationship management

Certifications

CCNACCNP