Own SD-WAN architecture and design for enterprise clients, building scalable, resilient network solutions centered on Palo Alto Prisma SD-WAN and Next-Generation Firewalls
Architect, deploy, and troubleshoot complex routing and security configurations including BGP, OSPF, VRRP, QoS, and IPS/IDS policies
Lead customer onboarding into Palo Alto Prisma SD-WAN environments, managing integration and migration from start to finish
Support and troubleshoot multi-vendor environments across WAN, LAN, firewalls, VPNs, LTE circuits, VoIP, and Metaswitch UCaaS/voice services
Design and refine LTE failover strategies, redundancy configurations, and hybrid WAN setups
Serve as a direct point of escalation with Palo Alto Networks and other vendors on complex technical issues
Proactively monitor customer environments, review logs, and identify and address threats or performance degradation before they become incidents
Share expertise with peers on Palo Alto best practices, including SD-WAN policy design and security posture alignment
Maintain thorough documentation of network architectures, security policies, and operational playbooks
Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Requirements

High School Diploma or GED (Bachelor's degree in IT, Networking, or a related field preferred)
7 to 10 years of hands-on experience in networking and security, with preference for candidates coming from an MSP or ISP background
Deep practical experience with Palo Alto Prisma SD-WAN and Next-Generation Firewall platforms
Strong command of routing protocols (BGP, OSPF, VRRP), NAT, and VPN technologies
Demonstrated ability to configure Palo Alto security capabilities including App-ID, User-ID, SSL decryption, IPS/IDS, and GlobalProtect
Proficiency working across multi-vendor CLI environments spanning Cisco, Fortinet, Juniper, Versa, and Meraki
Working knowledge of VoIP, SIP trunking, LTE failover, and Metaswitch UCaaS platforms
Familiarity with SOC 2 compliance requirements, ITSM workflows, and change management processes
PCNSE (Palo Alto Certified Network Security Engineer) or CCNP Security certification strongly preferred.

Benefits

Generous Medical, Dental, and Vision coverage for full-time employees
Flexible time off
401k to help you save for the future
Fun events at cool locations
Free DoorDash lunches on Fridays
Employee referral bonuses to encourage the addition of great new people to the team

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SD-WAN architecturePalo Alto Prisma SD-WANNext-Generation FirewallsBGPOSPFVRRPQoSIPS/IDSNATVPN technologies

Soft Skills

leadershipcustomer onboardingtroubleshootingproactive monitoringdocumentationteam collaborationproblem-solvingcommunicationescalation managementproject management

Certifications

PCNSECCNP Security