Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services.
Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines.
Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle.
Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes.
Document dependencies and priorities clearly for efficient project execution.
Utilize hands-on delivery experience to drive successful outcomes for each project.
Demonstrate expertise in SDWAN Implementation, VoIP porting, and Internet circuit ordering with various carriers.

Requirements

Minimum of 5 years experience in the telecommunications industry
Minimum of 5 years of experience in Service Delivery and/or Project Management
Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
Ability to document dependencies and priorities clearly
Proficient in effectively managing third-party resources

Benefits

Generous Medical, Dental, and Vision coverage for full-time employees
Flexible time off
401k to help you save for the future
Fun events at cool locations
Free DoorDash lunches on Fridays
Employee referral bonuses to encourage the addition of great new people to the team

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SDWAN ImplementationVoIPInternet Circuit orderingProject ManagementService Delivery

Soft Skills

communicationcoordinationdocumentationresource management