Lead Technical Product Manager, Networking and Monitoring
CommandLink
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $160,000 per year
Job Level
Senior
Tech Stack
AnsibleAWSAzureCloudDNSFirewallsGoogle Cloud PlatformGrafanaPrometheusSwitchingTerraform
About the role
- Define and execute the roadmap for internal products focused on network provisioning, monitoring, and observability across our SaaS infrastructure
- Partner with network engineering, DevOps, and NOC teams to identify operational gaps and deliver tools that improve uptime, performance visibility, and automation
- Drive development of monitoring and alerting platforms, integrating telemetry, dashboards, and performance metrics to enhance incident detection and response
- Collaborate with finance and operations to ensure seamless integration between billing, provisioning, and network systems, supporting accurate usage tracking and reporting
- Lead cross-functional initiatives to improve reliability, reduce manual workflows, and increase system transparency
- Work closely with UX/UI teams to design internal tools that are intuitive, efficient, and optimized for technical users
- Define key performance indicators (KPIs) for network health, provisioning success rates, and service reliability, using data-driven insights to guide product decisions
- Stay ahead of trends in network automation, observability, and SaaS infrastructure management to ensure our internal systems remain cutting-edge
- Takes on additional responsibilities and projects as needed to support the success of the team and organization
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field (MBA or advanced technical degree a plus)
- 5+ years of product management experience, with at least 3+ years focused on network infrastructure, monitoring systems, or operational platforms
- Strong understanding of networking concepts (e.g., routing, switching, firewalls, VPNs, DNS, SD-WAN, network automation)
- Experience with monitoring, observability, and alerting tools such as Datadog, Prometheus, Grafana, New Relic, or similar
- Familiarity with infrastructure-as-code and automation frameworks (Terraform, Ansible, etc.) and modern cloud platforms (AWS, Azure, GCP)
- Experience collaborating with network engineering and DevOps teams to deliver highly reliable, scalable systems
- Strong Agile experience leading cross-functional teams to deliver complex technical products
- Proven ability to define and deliver tools that improve network visibility, reliability, and operational efficiency
Benefits
- Generous Medical, Dental, and Vision coverage for full-time employees
- Flexible time off
- 401k to help you save for the future
- Fun events at cool locations
- Free DoorDash lunches on Fridays
- Employee referral bonuses to encourage the addition of great new people to the team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network provisioningmonitoring systemsobservabilitynetwork automationinfrastructure-as-codeAgileKPI definitiondata-driven insightsperformance metricsoperational efficiency
Soft skills
collaborationleadershipcommunicationproblem-solvingcross-functional teamworkadaptabilityproject managementstrategic thinkinguser experience designinitiative
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in EngineeringBachelor’s degree in Information SystemsMBAadvanced technical degree