Security Operations

• Conduct comprehensive analysis to identify and categorize threats, encompassing phishing attacks, user events, data compliance issues, and malware outbreaks.
• Perform in-depth investigations into large-scale cyber threats, employing a variety of analytical techniques and tools.
• Identify and communicate emerging threat patterns in a clear and understandable manner.
• Prepare detailed reports on advanced threats and cyber-attacks, offering insights and recommendations for remediation.
• Efficiently address and resolve service tickets within established timelines.
• Engage with customers and prospects through email correspondence and phone calls, providing expert guidance on our products' capabilities in threat detection and remediation.
• Cultivate expertise in our product suite and demonstrate its efficacy in threat mitigation to potential clients.
• Foster effective communication channels with team members, sharing critical information and insights.
• Contribute to the development and dissemination of best practices to enhance the quality, efficacy, and efficiency of our operational processes.
• Assist in the formulation and documentation of processes and standard operating procedures to streamline SOC operations.

SOC Analyst

SOC Engineer – SCN

SOC Analyst

Junior SOC Analyst, L1, L2