CommandLink

Technical Product Manager, Networking and Monitoring

CommandLink

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇲🇽 Mexico

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

Tech Stack

AnsibleAWSAzureCloudDNSFirewallsGoogle Cloud PlatformGrafanaPrometheusSwitchingTerraform

About the role

  • Define and execute the roadmap for internal products focused on network provisioning, monitoring, and observability across our SaaS infrastructure.
  • Partner with network engineering, DevOps, and NOC teams to identify operational gaps and deliver tools that improve uptime, performance visibility, and automation.
  • Drive development of monitoring and alerting platforms, integrating telemetry, dashboards, and performance metrics to enhance incident detection and response.
  • Collaborate with finance and operations to ensure seamless integration between billing, provisioning, and network systems, supporting accurate usage tracking and reporting.
  • Lead cross-functional initiatives to improve reliability, reduce manual workflows, and increase system transparency.
  • Work closely with UX/UI teams to design internal tools that are intuitive, efficient, and optimized for technical users.
  • Define key performance indicators (KPIs) for network health, provisioning success rates, and service reliability, using data-driven insights to guide product decisions.
  • Stay ahead of trends in network automation, observability, and SaaS infrastructure management to ensure our internal systems remain cutting-edge.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field (MBA or advanced technical degree a plus)
  • 5+ years of product management experience, with at least 3+ years focused on network infrastructure, monitoring systems, or operational platforms
  • Strong understanding of networking concepts (e.g., routing, switching, firewalls, VPNs, DNS, SD-WAN, network automation)
  • Experience with monitoring, observability, and alerting tools such as Datadog, Prometheus, Grafana, New Relic, or similar
  • Familiarity with infrastructure-as-code and automation frameworks (Terraform, Ansible, etc.) and modern cloud platforms (AWS, Azure, GCP)
  • Experience collaborating with network engineering and DevOps teams to deliver highly reliable, scalable systems
  • Strong Agile experience leading cross-functional teams to deliver complex technical products
  • Proven ability to define and deliver tools that improve network visibility, reliability, and operational efficiency.
Benefits
  • Room to grow at a high-growth company
  • An environment that celebrates ideas and innovation
  • Your work will have a tangible impact
  • Flexible time off
  • Fun events at cool locations
  • Employee referral bonuses to encourage the addition of great new people to the team

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network provisioningmonitoring systemsobservabilitynetwork infrastructurenetwork automationroutingswitchingfirewallsVPNsSD-WAN
Soft skills
collaborationleadershipdata-driven decision makingcross-functional teamworkcommunicationproblem-solvingorganizational skillsinitiativeadaptabilityuser experience design
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in EngineeringBachelor’s degree in Information SystemsMBAadvanced technical degree