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Comfrt

Site Merchandising Manager

Comfrt

Site Merchandising Manager optimizing e-commerce merchandising at Comfrt. Leading product page and category page merchandising for enhanced customer experience and sales conversion.

Posted 7/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
ElasticSearch

About the role

Key responsibilities & impact
  • Lead the execution and optimization of product page merchandising
  • Manage product imagery, descriptions, and metadata to ensure compelling on-page storytelling
  • Oversee upsell recommendations execution (related products, bundles, cross-sell opportunities)
  • Manage the Coordinator's PDP setup and data entry work to ensure accuracy, consistency, and on-brand presentation
  • Ensure PDP merchandising aligns with brand aesthetic and seasonal campaigns
  • Monitor PDP performance metrics and make data-driven decisions on optimization
  • Lead the execution and optimization of category pages, including filtering/faceting, sorting logic, and visual merchandising
  • Design category experiences that guide customers through product selection while maintaining brand aesthetic
  • Execute seasonal and trend-based category curation strategies to showcase collections, new products, and colorways
  • Manage category taxonomy and hierarchy — ensuring the site structure is intuitive, scalable, and aligned with how customers think about fashion
  • Own Algolia management end-to-end: day-to-day tuning, merchandising rule implementation, and operational excellence
  • Organize product data and categorization to maximize search effectiveness and discoverability
  • Execute A/B tests on discovery experiences (category curation, search ranking, filters, merchandising rules) designed by the Senior Site Merchandising Manager, CRO Manager, and Data Science team
  • Monitor category, navigation, and search performance metrics and provide recommendations for optimization
  • Manage the Site Merchandising Coordinator, providing direction, mentorship, and performance feedback
  • Build and maintain processes for PDP/PLP updates, seasonal refreshes, product launches, and campaign execution
  • Oversee data-entry QA, merchandise accuracy, and categorization consistency
  • Monitor Okendo reviews and leverage customer feedback to inform merchandising recommendations
  • Track metrics and report on team productivity and execution quality to the Senior Site Merchandising Manager
  • Develop processes that scale as the team and business grow

Requirements

What you’ll need
  • 5+ years of e-commerce merchandising experience, preferably in fashion, apparel, or lifestyle retail (DTC preferred)
  • Hands-on experience with Shopify Plus is strongly preferred
  • Expertise in site search/discovery platforms (Algolia, Elasticsearch, or similar) — ideally Algolia experience
  • Proficiency in web analytics tools (Google Analytics 4, FullStory, Hotjar, or similar)
  • Demonstrated experience with PDP/PLP optimization and product merchandising strategy
  • Team leadership or supervisory experience — ability to manage direct reports, build processes, and drive accountability
  • CMS experience (Contentful, Sanity, Shopify Meta Objects, or similar) is helpful
  • Strong analytical mindset with attention to detail and problem-solving skills
  • Bachelor's degree in Marketing, Business Administration, E-Commerce, or a related field, or equivalent professional experience
  • Passion for fashion, apparel, and consumer behavior — ability to balance brand storytelling with conversion optimization
  • Fast-paced startup mentality: experience in high-growth DTC environments and comfort with ambiguity
  • Excellent organizational and project management skills

Benefits

Comp & perks
  • generous paid time off
  • company-covered health insurance
  • 5% 401k match
  • discounts on all Comfrt products

ATS Keywords

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Hard Skills & Tools
PDP OptimizationPLP OptimizationProduct Merchandising StrategyData AnalysisA/B Testing
Soft Skills
Attention to DetailProblem-Solving SkillsOrganizational SkillsProject Management Skills
Certifications
Bachelor's Degree in MarketingBachelor's Degree in Business AdministrationBachelor's Degree in E-Commerce