On Call Coordinator

ComForCare

Weekend On-Call Coordinator providing remote support to clients and caregivers at ComForCare. Ensuring smooth operations during off-hours and maintaining exceptional care.

Posted 6/24/2026part-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $100 per dayWebsite

About the role

Key responsibilities & impact

Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages
Respond promptly and professionally to clients, families, caregivers, and prospective clients
Document new client inquiries in the Intake Summary Form and notify the owner
Coordinate caregiver scheduling, including filling call-offs and open shifts
Ensure all next-day shifts are fully staffed by the end of each on-call day
Report client, family, or employee concerns — as well as any incidents — to supervisory staff
Participate in a weekly client status call with office staff and nurses

Requirements

What you’ll need

Strong communication skills and the ability to interact effectively with clients, families, caregivers, and prospective clients
Detail-oriented with excellent customer service abilities
Able to manage multiple tasks and meet time-sensitive needs
Resident of the Washington, DC metro area
Availability for occasional weekday off-hours support is a plus

Benefits

Comp & perks

401(k) matching
Flexible schedule
Medical insurance
Dental insurance
Vision insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communication skillscustomer servicedetail-orientedtime managementinterpersonal skills