Weekend On Call Coordinator

ComForCare Franchise Systems, LLC

Weekend on-call coordinator supporting ComForCare’s home-care clients, prospective clients, and caregivers in the DMV. Coordinating emergency staffing, inquiries, messages, and weekend coverage.

Posted 8/15/2026part-timeMaryland, Virginia • 🇺🇸 United StatesSeniorLead💰 $125 per dayWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and customer service skills while managing caregiver staffing and client inquiries. Maintains compliance with HIPAA and agency policies, ensuring professionalism and discretion in all interactions.

Highest-signal resume keywords

Customer Service SkillsCommunication SkillsDetail-OrientedHome Care Administration TrainingHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Intake ManagementStaff CoordinationIncident ReportingDocumentationWorkplace Safety Concepts

Soft Skills

ProfessionalismDiscretionMultitasking Under Deadlines

Tools & Technologies

Agency Software

Certifications & Qualifications

Home Care Administration Certification

Industry Keywords

Client Rights and ResponsibilitiesConfidentiality Requirements

About the role

Key responsibilities & impact

Answer agency phone calls and respond to client requests efficiently and professionally
Check emails, text messages, and phone messages regularly and respond in a timely manner
Handle and coordinate caregiver staffing for emergency and open shifts
Ensure open shifts are covered by the close of each day for the following two days
Report client, family, and employee concerns to supervisory staff
Report incidents to the supervisor
Manage intake telephone calls and emails from prospective clients and answer questions
Document minimal intake information and notify the owner of inquiries
Provide weekend support to clients, prospective clients, and caregivers who call or text

Requirements

What you’ll need

Ability to effectively communicate and interact with clients/families, co-workers, and prospective clients
Detail-oriented with outstanding customer service skills
Ability to perform multiple tasks under strict deadlines
High school diploma or equivalent
Additional home care administration training or certification preferred
Must be 18 years of age or older
U.S. citizenship and/or equivalent employment status
Must be available from 6:00 p.m. Friday through 9:00 a.m. Monday
Must live in the Northern Virginia, Maryland, and District of Columbia area
Must attend initial in-person training on software
Ability to maintain discretion and professionalism
Compliance with HIPAA and client confidentiality requirements
Understanding of Clients Rights and Responsibilities
Ability to apply workplace safety concepts and agency policy
Adherence to agency policies, procedures, ethics, and professional standards

Benefits

Comp & perks

401(k)
In-person training
Exceptional training on a regular and ongoing basis
Support is always available in the field
Thoughtfully matched with compatible clients
Great Place To Work® certified employer