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Associate Improvement Advisor, ESRD Network Operations
Comagine HealthProject Coordinator I supporting ESRD Network Operations at Comagine Health. Managing multiple priorities and operational tasks to improve healthcare quality and patient outcomes.
About the role
Key responsibilities & impact- Support ESRD operational workflows, CMS forms processing activities, and operational tracking processes
- Validate, update, and maintain information within End Stage Renal Disease Quality Reporting System (EQRS) and other internal systems to support data quality and reporting activities
- Maintain operational records, documentation, tracking systems, and internal databases
- Manage communications and follow-up activities with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners
- Monitor and route communications through shared phone, email, and virtual fax systems
- Support facility onboarding, closure activities, and related operational processes
- Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources
- Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, operational mailings, and meeting logistics
- Assist with workflow documentation, process standardization, and operational support initiatives
- Support department operational priorities, annual meetings, and other team activities as assigned
Requirements
What you’ll need- Strong organizational, communication, customer service, and follow-up skills
- Ability to manage multiple priorities, recurring deadlines, and high-volume workflows with strong attention to detail
- Proficiency with Microsoft Excel, Outlook, and virtual meeting platforms such as Zoom
- Experience with EQRS, LMS platforms, and virtual fax systems preferred
- Prior healthcare, ESRD, dialysis, CMS contractor, or healthcare operations experience preferred
- Familiarity with CMS 2728, 2746, and 2744 form processing preferred
- Bilingual English/Spanish skills preferred but not required
Benefits
Comp & perks- Medical, dental and vision insurance
- Paid time off for vacation, illness, and volunteering
- Retirement savings plan with employer contribution
- Adoption financial assistance
- Paid parental leave
- And much more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data qualityreportingworkflow documentationprocess standardizationform processing
Soft Skills
organizational skillscommunication skillscustomer service skillsfollow-up skillsattention to detailability to manage multiple priorities