Business Systems Analyst, Web Applications

Columbus McKinnon

Business Systems Analyst responsible for the configuration and maintenance of Dtools system at Dorner Manufacturing. Collaborating with cross-functional teams to enhance CPQ processes and user experience.

Posted 6/9/2026full-timeHartland • Wisconsin • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Conduct analysis of business processes and requirements to ensure effective CPQ system design and functionality.
Translate business needs into technical specifications for system configuration.
Configure and maintain Dtools components, including product catalogs, pricing rules, and quote templates.
Assist with the implementation of new features and updates to enhance system performance and user experience.
Assist with the development and execution of test plans to ensure Dtools meets functional and performance requirements.
Identify and resolve system issues and defects in a timely manner.
Analyze existing Dtools processes and recommend improvements to enhance efficiency and accuracy.
Provide training and support to end-users to ensure effective utilization of Dtools.
Act as user support in setting up accounts, resolving user feedback issues related to all aspects of Dtools (pricing, product application, configuration rules, etc).
Manage Dtools related projects, including system upgrades, integrations, and new feature implementations.
Coordinate with internal and external teams to ensure project milestones are met.
Facilitate communication between product technical teams and web applications developers to ensure clear understanding and successful implementation of CPQ requirements.
Prepare and present reports on system performance and project progress to management.

Requirements

What you’ll need

Associates degree in Information Technology, Business Administration, or a related field preferred
1+ years of experience in CPQ system administration, configuration, or analysis preferred
Experience with CPQ software (Driveworks) preferred
Experience with Microsoft Office Suite

Benefits

Comp & perks

Free coffee daily
11 paid holidays
Vacation and sick time
Medical, Dental, Vision insurance, effective day 1
401(k)
Paid parental leave
Tuition assistance
Disability insurance

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CPQ system administrationsystem configurationtest plans developmentsystem analysissystem issue resolutionprocess improvementuser trainingproject managementdata analysis

Soft Skills

communicationproblem-solvingcollaborationorganizational skillsuser support

Certifications

Associates degree in Information TechnologyAssociates degree in Business Administration