Columbia Machine, Inc.

Field Engineer

• Provides technical customer service and support during installation and servicing of automated bagging and palletizing equipment
• Educates, trains, and troubleshoots problems both on-site and remotely
• Supervises electricians and ensures proper electrical and mechanical installation
• Tests devices after installation to ensure functionality
• Completes service trips efficiently while meeting safety and quality standards
• Documents project requirements and statuses
• Utilizes SugarCRM to manage customer relationships and support internal and external service
• Provide after-hours technical support

Field Service Technician