Columbia Insurance

Commercial Underwriter

• Responsible for growing Columbia Insurance’s commercial property and casualty book of business by building strong, productive relationships with assigned agencies.
• Make regular in-person visits to assigned agencies with the goal of growing Columbia Insurance's brand awareness, building professional/personal relationships, soliciting new account submissions, facilitating mutually beneficial renewal strategies, and facilitating agency accountability discussions.
• Develop and cultivate a new business pipeline of profitable risks for each agency and producer to be reviewed and quoted.
• Evaluate risks and make critical underwriting decisions regarding insurability based on nature of operations, insured geographic location, risk controls, policy pricing, policy terms and conditions, and other third-party data as necessary.
• Assist in Risk Control in the communication and resolution of recommended risk improvements for newly written accounts, as needed.
• Collaborate with renewal underwriters, as appropriate, to address key and challenging renewal accounts to ensure mutually beneficial outcomes for assigned agency partners and company.
• Primary decision maker for setting premium on new business opportunities.

Commercial Lines Field Production Underwriter

Claims Specialist

• The Commercial Property Field Adjuster is responsible for investigating, evaluating, and adjusting minor to moderate severity commercial property claims.
• This role involves on-site inspections of insured commercial properties, analysis of policy coverage, preparation of accurate damage estimates, and timely resolution of claims in accordance with company guidelines, policy provisions, and applicable regulations.
• The adjuster exercises independent judgment within assigned authority, communicates directly with insureds, agents, public adjusters and contractors, and issues reservation of rights letters and coverage disclaimers when appropriate.
• Conduct on-site inspections of commercial properties to assess property damage related to covered losses (e.g., fire, wind, water, vandalism, and other commercial property perils).
• Document damage through photographs, measurements, diagrams, and written reports.
• Determine cause of loss and confirm policy applicability.
• Identify potential coverage issues and exposures early in the claim process.
• Review commercial property policies, endorsements, and declarations to determine coverage, limits, deductibles, and exclusions.
• Identify and communicate coverage determinations clearly to insureds, public adjusters, and agents.
• With supervision, prepare and issue reservation of rights letters and coverage disclaimers/denial letters in accordance with company standards and regulatory requirements.
• Prepare detailed and accurate repair or replacement cost estimates using approved estimating software and pricing databases.
• Evaluate contractor estimates and invoices for accuracy, scope, and reasonableness.
• Negotiate settlements within assigned authority while maintaining fair claim practices.
• Issue claim payments and settlement documentation in compliance with company procedures.

Claims Field Adjuster

Frontend Engineer

• Collaborate with the development team to support the design, develop, and maintain web applications using Node.js, React, and Java.
• Assist in the implementation and integration of RESTful APIs, microservices, and third party services to enhance application functionality.
• Learn and contribute to the optimization of database structures and queries using AWS DynamoDB or similar NoSQL databases.
• Gain exposure to AWS Lambda functions for serverless architecture and event driven programming.
• Contribute to the implementation of automated testing and continuous integration/continuous delivery (CI/CD) processes to ensure software quality and deployment efficiency.
• Gain exposure by working with configuration, customization, system integration, design and development of Gosu and/or Jutro coding in the Guidewire Cloud environment.
• Assist in developing and maintaining integrations between Guidewire Cloud and external systems using APIs and/or web services.
• Participate in troubleshooting and debugging activities, under the guidance of senior developers, to identify and resolve issues.
• Participate in the mapping of data sources, data movement, interfaces, and analytics with the goal of ensuring data quality within the data warehouse.
• Participate in identifying and resolving database and data structure issues within the data warehouse.
• Participate in addressing data related problems regarding systems integration, compatibility, and multiple platform integration within the data warehouse.
• Collaborate with team members to ensure adherence to coding standards, best practices, and Agile development methodologies.
• Stay current with Guidewire Cloud updates, best practices, and industry trends.

Commercial Lines Field Production Underwriter

Claims Field Adjuster

Web Developer