Student Experience Specialist

Colorfuel

Remote Student Experience Specialist at Collaborative Student Transportation. Supporting students and families with transportation logistics from 2:00 PM to 8:00 PM Pacific Time.

Posted 7/8/2026part-timeRemote • Arizona, Washington • 🇺🇸 United StatesEntry Level💰 $18 - $20 per hourWebsite

About the role

Key responsibilities & impact

Respond to emails, phone calls, and Slack messages in a timely, professional manner
Provide helpful and compassionate support to students, families, schools, and district partners
Escalate serious issues to Leads and Managers as needed
Monitor and respond to emails in the shared transportation inbox
Collaborate with team members to resolve service concerns quickly and thoughtfully
Follow daily task checklists and CST processes with accuracy
Manage and delegate shared inbox tasks
Report 3-day no-shows and execute radio checks as needed
Proactively communicate when email or Slack backlogs occur

Requirements

What you’ll need

Strong written and verbal communication skills
Fluent in both English and Spanish (written and verbal)
Excellent time management and inbox organization skills
Previous experience in customer-facing roles preferred
Must have access to a reliable computer and internet

Benefits

Comp & perks

No weekends
Full-time or part-time schedule availability

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Written CommunicationVerbal CommunicationCompassionate Support