Senior Training Manager, Services
Coloplast
full-time
Posted on:
Location Type: Office
Location: Minneapolis • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $116,756 - $175,133 per year
Job Level
Senior
About the role
- Lead a team of trainer managers responsible for content creation, curriculum management, and assessment development across the Services organization.
- Provide leadership, direction, and coaching to service training team to maximize performance and professional growth.
- Establish team goals, priorities, and performance standards in alignment with organizational objectives.
- Develop and execute a comprehensive training strategy to meet organizational needs and business objectives.
- Oversee the creation, review, and management of training content, ensuring accuracy, consistency, and engagement.
- Define success metrics and track the effectiveness of training programs through assessments, feedback, and performance results.
- Collaborate with department leaders to understand training needs and ensure alignment with business priorities.
Requirements
- Bachelor’s degree required; advanced degree preferred.
- 8+ years of experience in training, learning and development, or related field, with at least 3+ years in a leadership/management role ideally with global employees.
- Proven success leading a training team and managing multiple priorities with minimal supervision.
- Strong track record of content creation, instructional design, and assessment development.
- Excellent communication and presentation skills with the ability to engage audiences at all organizational levels.
- Demonstrated ability to think strategically and execute at a tactical level.
- Strong organizational, time management, and problem-solving skills.
- Experience measuring training effectiveness and aligning programs to business outcomes.
- Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS).
- Experience in healthcare, medical device, and/or contact center environments.
- Experience with eLearning platforms and multimedia content development tools.
- Able to travel occasionally (domestic and/or global)
Benefits
- Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
- Access to company sponsored wellness programs and mental health resources.
- Paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.
- A competitive 401(k) plan with company match that vest immediately.
- Financial planning services to help you secure your future.
- Corporate discount programs for goods and services.
- Generous paid time off, flexible work hours, and flexible work arrangement options.
- Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
- Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
- A supportive work environment where everyone feels valued, and has a sense of belonging.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content creationcurriculum managementassessment developmentinstructional designtraining strategymeasuring training effectivenessmultimedia content development
Soft skills
leadershipcoachingcommunicationpresentationstrategic thinkingorganizational skillstime managementproblem-solving