Administration

• Aid in the efficiency and workflow of the Benefits Investigation team
• Verify the accuracy of patient information
• Implement a stream-lined process for verification requests
• Protect confidential patient health information (PHI)
• Manage case creation
• Make outbound calls as necessary
• Help maintain Kerecis customer relationship management (CRM) system for accuracy
• Manage the Reimbursement email inbox and answer general inquiries
• Support Patient Access Specialists to process cases
• Complete administrative tasks within the Customer Operations Department as assigned
• Maintain a high quality of work for timely case creation

Patient Access Administrator

Hospital Services Administrator