Lead your team of developers, ensuring that they have the information, connections, tools, and attention needed to keep them unblocked and on track to deliver quality solutions
Host daily calls with your team to drive project completion
Prioritize the work for your team, adjusting to new information and requests
Provide input and technical expertise during design and development phases of the SDLC
Triage internal support cases that are escalated to your team, working closely with the Support and Client Experience teams
Provide project updates, trends, and reports to the business
Work with project stakeholders to drive towards timely milestone completion
Validate project scope and set accurate project milestones
Provide program management of major initiatives
Coordinate internal resources and third parties/vendors for assigned projects
Lead development discussions with Business Units, stakeholders, and your team to finalize expected deliverables
Review and edit requirements, specifications, business processes and recommendations related to proposed solution
Analyze impact of issues and solutions to other areas of the company
Ensure issues, bugs, or blockers are identified, tracked, reported and resolved in a timely manner
Identify and communicate required or necessary strategy, project, or solution changes to your development team
Assist in enforcement of project deadlines and schedules
Coordinate the launch of software with supporting teams (e.g. Marketing, Support, Sales), including any required release scheduling, announcements, documentation, training, etc. to ensure the successful adoption of solutions from your team
Ensure enforcement of software engineering quality and compliance standards, and provide evidence to related controls during team audits
Collect customer and stakeholder feedback, and stay up to date on related industry solutions, to help inform your platform roadmap and keep your solutions competitive

Requirements

Bachelor's Degree in Network Engineering, Computer Science, Systems Administration, IT, Business Systems, or related field highly preferred
5+ years as a previous individual contributor in a Sr Engineering, Sr Product Management, or equivalent role
3+ years of management or leadership experience in software, IT, or equivalent technical environment
Outstanding interpersonal skills
Proven ability to deliver on time-sensitive projects by working closely with technical and non-technical stakeholders
Experience working on a Network Exchange, Cloud Exchange, Internet Exchange, or other network services product a plus
Experience or certification with major Cloud Services Providers (e.g. AWS, Azure, GCP, IBM Cloud, Oracle Cloud) preferred
PMP/Scrum certification is a plus
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT.

Benefits

Medical, dental, and vision insurance
Company paid Life Insurance
Voluntary supplemental life insurance
Flexible spending account
Health savings account
Non-accrued PTO
Short- and Long-Term Disability
Company paid holidays
401k Retirement Plan with employer match
Mental Wellness Benefits
Tuition Reimbursement
Paid Parental Leave
Employee Discount Marketplace
Employee Recognition Platform

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SDLCproject managementsoftware engineeringnetwork engineeringcloud servicesprogram managementrequirements analysisbug trackingsolution designmilestone planning

Soft Skills

leadershipinterpersonal skillscommunicationproblem-solvingcollaborationadaptabilitytime managementstakeholder engagementteam coordinationcustomer feedback analysis

Certifications

PMPScrum certification