Leverage AI tools to write training documentation for Billing and Collections.
Work closely with the Billing team members interviewing them to determine how training documentation can be upgraded from current state with an expected deliverable being updated training documentation for both billing and collections.
Will work with system administrator to build process and workflow documentation.
This could include but not limited to the following systems: Day force, Coupa, Salesforce, NetSuite, Adaptive, Zone
Opportunity to learn how to Identify inefficiencies in P2P, O2C/Zone Billing, R2R.
Map risks, controls, and impacts and deliver a complete pain point and risk matrix.

Requirements

Successful candidates must be currently enrolled in an undergraduate degree program from an accredited college / university as a rising junior / senior.
Preferred areas of study include: Business Administration, Finance, Accounting or Management Information Systems (MIS)
Understanding of AI tools and the ability to use it to update training documentation.
Basic system workflows and software skills to create them for different financial systems.
Process mapping experience (Visio preferred)
Basic understanding of ERP systems and how they function
Strong analytical and problem-solving skills
Attention to detail
Ability to document processes clearly and concisely
Comfortable working with systems and data
Applicants must be authorized to work in the U.S. We are not able to sponsor or transfer employment visas or work authorization, including CPT/OPT.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AI toolsprocess mappingsystem workflowsERP systemstraining documentationfinancial systemsanalytical skillsproblem-solving skillsattention to detaildocumentation skills

Soft Skills

communicationinterpersonal skills