Sales Operations Manager

Collibra

Sales Operations Manager at Collibra managing Salesforce processes for enterprise SaaS services. Collaborating with cross-functional teams and improving operational workflows for better project delivery.

Posted 7/17/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $116,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in Salesforce configuration and process design for enterprise SaaS environments, with a focus on operational efficiency and data integrity. Proven ability to lead cross-functional projects and leverage AI tools to enhance business outcomes.

Highest-signal resume keywords

Salesforce ConfigurationFlow BuilderCustom Object ModelingOperational Workflow DevelopmentAI Tool Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceFlow BuilderCustom Object ModelingAdvanced ReportingOperational Workflow Development

Soft Skills

Cross-Functional CollaborationProject LeadershipProblem Solving

Tools & Technologies

SalesforceAI ToolsBusiness Intelligence Tools

Industry Keywords

SaaSProfessional ServicesConsultingData IntegrityProcess Improvement

About the role

Key responsibilities & impact

Serving as the primary Salesforce subject matter expert for the Services organization, owning both front-end (page layouts, fields) and back-end (custom objects, advanced Flows) configuration in order to support scalable, repeatable operations.
Designing and deploying repeatable Salesforce processes tailored for an enterprise SaaS professional services environment in order to improve forecast accuracy, utilization tracking, and project health visibility.
Leading cross-functional projects independently from inception through completion in order to deliver on operational priorities set by senior leadership across Services and Customer Engineering.
Collaborating with BI Analysts to maintain a clean Salesforce data foundation in order to ensure all Services activity is accurately reflected in executive reporting and downstream business intelligence.
Identifying and resolving process bottlenecks across the implementation and consulting lifecycle in order to accelerate project delivery and reduce manual overhead for Services leadership.

Requirements

What you’ll need

5+ years of operations experience within a SaaS, professional services, or consulting organization.
Hands-on technical experience configuring Salesforce, including Flow Builder, custom object modeling, and advanced reporting.
Experience building and scaling operational workflows for professional services teams.
A bachelor's degree or equivalent related working experience is required.
Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
This position is not eligible for visa sponsorship.

Benefits

Comp & perks

Bonus potential
Equity for eligible roles
Flex Fund monthly stipend
Pension/401k plans
Competitive total rewards package