Cloud Operations Engineer
Collibra
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $116,000 - $145,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudElasticSearchGoogle Cloud PlatformGrafanaKubernetesLinuxPythonTerraform
About the role
- Monitor and respond to critical alerts to production applications in a multi-cloud environment - AWS and GCP.
- Perform initial triage and investigate issues or incidents reported by the global Customer Support Team or other stakeholders; escalate to appropriate teams internally.
- Execute change requests following well defined runbooks.
- Evaluate and classify alerts and events and create runbooks when needed.
- Identify gaps in the monitoring of customer environments and work cross functionally to ensure proactive measures are taken to restore service.
- Conduct deployments on the weekends.
- Work closely with the Customer Support Team to streamline processes and help customers with their requests as quickly as possible.
- Identify opportunities to create self-service solutions.
Requirements
- 5+ years of experience in Cloud Engineering, in one or more of AWS, GCP, or Azure. Or a bachelor’s degree or equivalent experience in Computer Science or Information Technologies.
- 5+ years of experience in the Linux OS environment.
- 5+ years of experience with an Apple Mac laptop.
- Working knowledge of Bash. Python is a plus.
- Deploying and administering infrastructure with Terraform.
- Managing Kubernetes cluster orchestration.
- Knowledge of monitoring and observability tools such as Grafana, Kibana, ElasticSearch, DataDog, etc.
- Experience with Jira, Github, Slack, and Confluence.
- Required to be on camera frequently during Zoom calls.
- Willingness to work on an on-call rotation with compensation and recovery through a flexible work schedule.
- A bachelor’s degree or equivalent related working experience is required.
- This position is not eligible for visa sponsorship.
- Because this role supports the US government, it is required that this candidate be a US Citizen who resides on US soil.
Benefits
- Equity ownership at every level
- Bonus potential
- Flex Fund monthly stipend
- Pension/401k plans
- Competitive compensation
- Health coverage
- Time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Cloud EngineeringAWSGCPAzureLinux OSBashPythonTerraformKubernetesmonitoring tools
Soft skills
communicationproblem-solvingcross-functional collaborationcustomer supportprocess improvementself-service solutions