Collegewise

Head of Strategic Initiatives

Collegewise

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Lead high-impact projects that improve business efficiency, client experience, or internal workflows.
  • Scope, plan, and execute process improvements from ideation through measurement.
  • Bring departments together to understand current processes (e.g., sales-to-service handoffs) and design better ways of working.
  • Manage deadlines, draft procedural documentation, and identify the right team members to involve in each launch.
  • Design and implement operational processes within service teams to support evolving business needs.
  • Ensure our systems surface the right info at the right time and that workflows adapt as our offerings grow.
  • Act as the logistical "source of truth" for how our services work across all teams.
  • Maintain counseling playbooks, product descriptions in HubSpot, and sales cheat sheets.
  • Analyze financial and operational data to identify opportunities for improvement and ensure accuracy.
  • Pull performance metrics and provide recommendations for business functions including capacity planning and product margin adjustments.

Requirements

  • 3–6+ years of professional experience, ideally with a foundation in management consulting, high-growth tech operations, or a fast-paced mission-driven environment.
  • Comfortable with complex data sets; you can build financial or operational models that turn noisy information into a clear strategic path.
  • Proven experience managing projects that required buy-in from multiple departments — you can speak the language of sales, finance, marketing, and operations.
  • Proficiency with HubSpot, Asana, Notion, and/or advanced Google Sheets.
  • High EQ. People enjoy working with you, and they benefit from it.
Benefits
  • Medical, dental, and vision coverage
  • Paid parental leave
  • 401(k) with matching
  • Generous vacation and sick day policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process improvementsfinancial modelingoperational modelingperformance metrics analysiscapacity planningproduct margin adjustments
Soft Skills
leadershipcommunicationcollaborationemotional intelligence