Senior Product Manager, Pre-visit Experience

Collectly

Senior Product Manager owning the pre-visit experience at a healthcare technology firm. Leading product strategy and working closely with cross-functional teams for operational efficiency.

Posted 5/12/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $170,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own product execution and roadmap for key areas of Collectly’s pre-visit and intake experience from discovery through launch and iteration.
Drive prioritization and tradeoff decisions across workflow automation, intake, check-in, forms, scheduling, and patient experience surfaces.
Partner closely with engineering and design to build reliable, scalable workflow and configuration systems.
Improve operational workflows for healthcare staff managing pre-visit processes and automations.
Improve patient-facing experiences across digital intake, check-in, and payments.
Work closely with customers to understand operational workflows, edge cases, and usability gaps.
Coordinate cross-functional execution across engineering, design, customer success, sales, and marketing teams.
Use product judgement, customer feedback, and data to make fast, thoughtful decisions and drive measurable outcomes.
Help shape rollout strategy, product requirements, and iteration plans based on customer and business priorities.
Operate independently while knowing when to escalate, align, or drive decisions forward.

Requirements

What you’ll need

5+ years of product management experience in B2B SaaS, workflow software, or operational systems or equivalent founder experience.
Experience owning products end-to-end from development through scaling and iteration.
Strong execution skills with the ability to independently drive roadmap, prioritization, and cross-functional alignment.
Experience working closely with engineering teams on technical systems and complex workflows.
Experience building or working with AI/LLM-powered products, or strong intuition for how to apply them effectively.
Strong product judgement and ability to balance user needs, business priorities, and technical constraints.
Comfortable operating in ambiguity and making decisions without perfect information.
Track record of improving real-world workflows or operational systems, not just shipping features.
Strong communication and stakeholder management skills.
Preferred:
Experience building workflow software, operational tooling, or configurable systems.
Experience building products that serve both operational users and end consumers.
Background in healthcare, fintech, or other complex vertical SaaS domains.
Experience with scheduling, intake, onboarding, or workflow orchestration products.
Experience working with integrations, APIs, portals, or external systems.
Comfortable partnering closely with Sales, Customer Success, and GTM teams.
Experience working on automation-driven systems or operational intelligence products.

Benefits

Comp & perks

**Unlimited PTO:** We believe in work-life balance and encourage you to recharge when you need it.
**Comprehensive Health Coverage:** Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
**Equity Opportunities:** Share in our success with stock options - your hard work will drive our growth.
**Retirement Planning Made Easy:** Enjoy a 401(k) with a generous company match to secure your future.
**Student Loan Support:** We help lighten the load with contributions toward your student loans.
**Competitive Compensation:** $170,000 - $200,000 annual base salary, plus target bonus and equity

ATS Keywords

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Hard Skills & Tools

product managementworkflow automationAI productsLLM productscross-functional alignmentoperational systemsintegrationAPIsworkflow orchestrationdata analysis

Soft Skills

execution skillsproduct judgementcommunicationstakeholder managementdecision makingindependenceadaptabilitycustomer feedback analysisprioritizationproblem solving