Learning & Development Specialist

Collectivfide Insurance Group Inc.

Learning & Development Specialist designing training programs to enhance skills in P&C insurance. Collaborating with teams to ensure compliance and improve client satisfaction in a hybrid setting.

Posted 4/17/2026full-timeCambridge • 🇨🇦 CanadaMid-LevelSenior💰 CA$60,000 - CA$75,000 per yearWebsite

About the role

Key responsibilities & impact

Design, develop, and deliver training programs focused on property & casualty (P&C) insurance knowledge, including products, coverages, policy wordings, workflows, and regulatory requirements
Collaborate with leadership, HR, and subject-matter experts to identify skill and knowledge gaps and implement targeted learning solutions to improve performance, client satisfaction, and retention
Facilitate in-person, virtual, and blended learning experiences to support ongoing professional development across the brokerage network
Support the onboarding and training of new hires by developing structured onboarding programs and role-specific training plans and programs
Develop and maintain training materials, job aids, learning paths, and reference tools to support consistent knowledge transfer
Evaluate the effectiveness of training programs and recommend enhancements based on feedback, performance metrics, and business needs
Support operational projects and change initiatives by delivering training support as required
Stay current on insurance industry trends, regulatory updates, and adult learning best practices
Assist in the development of the learning and development strategy for our brokerages across the Collectivfide network

Requirements

What you’ll need

Minimum of 3 years’ experience in a learning and development, training, or instructional role
Demonstrated experience delivering or implementing training within a P&C insurance brokerage or insurance environment
Prior experience as a Broker or Underwriter is considered a strong asset
Experience designing and developing online or blended learning solutions, including e-learning content, is an asset
RIBO license is an asset, or a willingness to obtain one
Strong facilitation, presentation, and instructional design skills
Excellent communication, organizational, and time-management skills with the ability to manage multiple priorities simultaneously
Ability to work collaboratively with stakeholders at all levels of the organization
Willingness and ability to travel to brokerage locations as required

Benefits

Comp & perks

robust health benefits and pension plan with company matching
Pawreavement Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training program designinstructional designe-learning content developmentblended learning solutionsperformance metrics evaluationonboarding program developmentknowledge transferregulatory requirements understandingadult learning best practicesP&C insurance knowledge

Soft Skills

facilitation skillspresentation skillsorganizational skillstime-management skillscollaborationcommunication skillsproblem-solvingclient satisfaction focusleadershipadaptability

Certifications

RIBO license