Senior Client Onboarding Analyst

Collas Crill

Senior Client Onboarding Analyst managing onboarding for complex clients at Collas Crill. Responsible for adherence to regulatory requirements and process improvements in onboarding workflows.

Posted 6/7/2026full-timeSt Peter Port • 🇬🇬 GuernseySeniorWebsite

About the role

Key responsibilities & impact

Manage the end-to-end onboarding lifecycle for complex and high-risk clients, ensuring adherence to regulatory requirements and internal policies.
Provide expert analysis of screening results, identifying potential risks and determining appropriate escalation or mitigation strategies.
Act as a key point of contact for clients and stakeholders, managing relationships to obtain and verify CDD, beneficial ownership, and other critical information across a range of structures.
Liaise with Compliance on risk identification, assessment, and mitigation in the onboarding process.
Maintain accurate records and audit trails in the onboarding system, ensuring traceability and high data integrity.
Collaborate with fee earners to facilitate the timely closure of finished matters and ensure effective management of the matter lifecycle.
Support process improvement initiatives by identifying, proposing, and implementing enhancements to onboarding workflows.
Act as a subject matter expert (SME) on onboarding, AML/CFT, and CDD requirements, providing guidance on complex cases and regulatory interpretation.
Mentor, coach, and support the development of junior team members, fostering technical expertise and high performance within the team.

Requirements

What you’ll need

Minimum 5 years’ experience in onboarding, CDD, or a related compliance/AML function within a professional services business.
Excellent knowledge of AML/CFT regime in Jersey/Guernsey, CDD processes, screening and risk assessment frameworks.
Deep understanding of corporate, funds, and trust structures, including complex and multi-jurisdictional arrangements.
Excellent written and verbal communication skills, with the ability to interpret and apply regulatory requirements practically and proportionately.
Demonstrated ability to manage complex cases independently, exercising sound judgement and decision-making.
Proven ability to consistently meet tight deadlines in a fast paced environment.
Experience of working to strict processes.
Ability to apply policies and procedures.
**DESIRABLE:
Experience of working in a law firm environment.
ICA Advance certificate or Diploma (or equivalent) in CDD or AML.
Previous experience working with Intapp.
**
****Applicants must have a Right to Work document allowing them to live and work in** **Guernsey, such as an Established Resident Certificate, or a Family Member Permit****

Benefits

Comp & perks

Everyone has the opportunity to develop their skills through quality work opportunities, supported by professional training delivered in-house or by external providers, mentoring and support.****
We want you to develop and share your ideas. This ensures that we foster an innovative and collaborative working environment that deliver constructive and realistic solutions to our clients.****
Collas Crill is a flexible company, encouraging staff to develop their careers in the way that suits them best.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

onboardingCDDAMLrisk assessmentscreeningregulatory interpretationprocess improvementdata integrityaudit trailsdecision-making

Soft Skills

communicationrelationship managementjudgementmentoringcoachingindependent managementtime managementteam developmentproblem-solvingcollaboration

Certifications

ICA Advance certificateDiploma in CDDDiploma in AML