Deliver exceptional deployment support and elevate the customer experience.
Lead onsite hardware and software testing to ensure optimal cobot performance.
Troubleshoot, document, and resolve issues to enhance system reliability, and user experience.
Perform parts replacements and robot retrofits to maintain high operational standards.
Build and maintain strong customer relationships grounded in trust, reliability and mutual success.
Prepare sites for deployment through readiness assessments, checklists, and testing.
Create clear operational and technical documentation to build a foundation for excellence.
Partner with Program Manager to drive consistent communication and project progress.

Requirements

Bachelor’s Degree in Engineering (Mechanical, Electrical, Industrial) or Supply Chain Management.
A customer-first mindset with proven success in building positive relationships.
Proficiency in Linux, Python, and Git or equivalent version control tools.
Hands-on experience in electrical and mechanical debugging.
A data-oriented approach, with skills in data visualization or presentation.
Previous experience deploying and integrating systems into logistics, healthcare, or manufacturing industry.
Highly motivated teammate with excellent oral and written communication skills.
Willingness to travel (90-100%) for on-site deployments.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

LinuxPythonGitelectrical debuggingmechanical debuggingdata visualizationdata presentation

Soft Skills

customer-first mindsetrelationship buildingcommunication skillsteamworkmotivation

Certifications

Bachelor’s Degree in EngineeringBachelor’s Degree in Supply Chain Management