Collaboration.Ai

Account Executive

• Pipeline Generation & Qualification (~30%) Build and execute the territory plan. Run outbound prospecting into innovation units and mission sponsors. Qualify opportunities against the ICP, maintain 3x pipeline coverage, and partner with marketing on events.
• Capture & Close (~55%) Lead capture planning and contract vehicle strategy (SBIR/STTR, CSO, OTA, BOA, direct award). Assemble and direct deal teams, drawing on Product & Engineering for demos and Managed Services for delivery credibility. Develop proposals and RFP responses, then negotiate and close with Contracting Officers.
• Handoff & Intelligence (~15%) Deliver a handoff memo within 10 business days, accepted by the Account Manager, Program Manager, and Customer Success Manager. Keep CRM hygiene current weekly and submit a weighted forecast monthly. Gather market intelligence and refer named-account opportunities to the Account Manager.
• Federal Sales Identify, qualify, and capture new opportunities through proactive prospecting, attendance at industry days, and engagement with defense innovation organizations across the Department of War, and others.
• Build and maintain executive relationships with Program Managers, Contracting Officers, Chiefs of Staff, Innovation Leads, and other decision-makers and key influencers across each account.
• Lead a consultative sales process that translates mission challenges into measurable platform outcomes, advancing opportunities through the full federal sales cycle.
• Establish revenue and margin goals for each account and execute an Annual Account Growth Plan aligned to federal fiscal year planning, color of money, and program milestones.
• Partner with prime contractors, systems integrators, and channel partners to expand reach through teaming arrangements and subcontracts.
• Develop and maintain a qualified pipeline of federal opportunities, tracked diligently in the company CRM with accurate forecasts and next steps.
• Shape opportunities in coordination with DoW spending cycles and customer requirements; while in parallel provide internal business recommendations of contract vehicle onboarding and positioning to win future work.
• Lead or support capture activities including opportunity qualification, win strategy, competitive analysis, teaming decisions, and pricing-to-win. Contribute to proposal development in partnership with capture, product, and leadership teams, including writing and reviewing technical, management, and past-performance content.
• Stay informed on FAR, DFARS, OTAs and other federal procurement trends that influence buying behavior.
• Serve as the executive sponsor for assigned federal accounts, ensuring customers realize measurable mission value from NetworkOS and CrowdVector. Partner closely with our Mission Success and Customer Success teams to ensure smooth onboarding, strong adoption, and renewal-ready accounts.
• Conduct executive briefings, QBRs, and program reviews with senior government and industry stakeholders. Educate customers on the full Collaboration.Ai product suite, new releases, and federal-specific capabilities. Capture and route customer feedback to product, engineering, and operations teams to improve fit for federal and defense use cases.
• Provide strategic advice on optimizing innovation and collaboration processes for defense and federal missions, using Collaboration.Ai methodologies and platforms.
• Analyze customer needs, mission priorities, and stakeholder dynamics to recommend tailored approaches that drive sales planning and forecasting.
• Maintain a working understanding of the defense innovation ecosystem, key competitors, and emerging mission needs, and share findings with the broader Collaboration.Ai team.
• Partner with sales leadership, marketing, product, mission success, and customer success teams to deliver a seamless customer experience.

Federal Key Account Executive

Customer Success Manager

• Identify and execute upsell and cross-sell opportunities
• Work direction with Key Account Managers and Program Managers to support account growth initiatives
• Deliver onboarding and product training for new customers
• Monitor KPIs and provide proactive recommendations to ensure success
• Lead onboarding and implementation of new innovation platforms for your customers
• Manage project timelines, deliverables, and budgets while coordinating with all stakeholders
• Provide frontline technical support and communicate software issues to the development team
• Collect customer feedback and share actionable insights with the product team to improve usability and features
• Provide strategic advice on optimizing innovation processes using Collaboration.Ai methodologies and tools
• Analyze customer needs and recommend tailored approaches to drive engagement and impact
• Translate customer goals into actionable use cases and measurable success criteria
• Support customers in aligning their innovation strategies with digital transformation objectives
• Identifying improvement potential of internal processes and coordinating the implementation
• Partner with sales, product, and program management teams to deliver a seamless customer experience
• Work in coordination with Program Managers to support major contractual deliverables, milestones, features and functionality of our products for our customers
• Support new team members through knowledge sharing and mentorship
• Work closely with external partners and government stakeholders to ensure alignment and communication.

Chief Marketing Officer

• Prototype and launch AI powered marketing workflows to improve targeting, personalization, and speed.
• Build and ship MVPs of growth experiments using tools such as Retool, Bubble, Make, Zapier, Vercel, or lightweight scripts without requiring engineering support.
• Automate repetitive workflows using AI agents and no code tools.
• Develop positioning and messaging that make complex AI concepts understandable, approachable, and outcome focused.
• Partner closely with product and engineering to launch new AI capabilities.
• Leverage APIs, webhooks, and LLMs to build growth infrastructure and enable faster scaling.
• Create compelling, AI informed content across web, email, product, and sales assets.
• Build relationships with AI communities, partners, and influencers.

Federal Key Account Executive

Customer Success Manager

Senior Marketing Director