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Content Production Specialist
Colibri Group. Set up new content items in all applicable platforms with an error rate of <3%.
About the role
Key responsibilities & impact- Set up new content items in all applicable platforms with an error rate of <3%.
- Audit all new product releases to ensure all key data points are accurate prior to release to websites.
- Set up and maintain monthly webinars.
- Prepare and release content to Content Management team for online setup.
- Collaborate with the Regulatory team to resolve discrepancies and errors.
- Process invoices in IPayables for vendors/SMEs/speakers.
- Provide support in solving customer content cases and work with the Content team to implement corrections.
- Prepare and send contracts via Adobe Sign.
- Review content submission to ensure format standards are met.
- Assist with the Massage Therapists pilot panel to complete time studies to inform CE hour calculations for NCBTMB approval.
- Track and update all project information in Monday.com.
- Identify opportunities for process and workflow improvements and cost savings.
- Responsible for maintaining and ensuring our Content Library filing system is accurate and up to date with consistent naming conventions, files and file structure.
- Review, update, and create SOP for all Learning Operation processes.
- Perform quality checks for all new released products, including reviewing descriptions and testing functionality.
- Complete other duties and special projects as assigned.
Requirements
What you’ll need- Bachelor’s degree in business or related field; applicable experience may be considered in lieu of a degree.
- Minimum two (2) years in project management, content production, editorial, accreditation, management, or similar role.
- Proficient in using Microsoft Office.
- Proficient in basic HTML coding.
- Previous experience using AI preferred.
- Experience with project management software preferred (Monday.com).
- Demonstrated history of excellent organizational skills and attention to detail.
- Ability to manage multiple projects and consistently meet deadlines.
- Process-oriented thinker who has a track record of seeking out process improvement opportunities.
- Excellent communication skills, both written and verbal.
- Track record of approaching projects and tasks with a sense of ownership.
Benefits
Comp & perks- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
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Hard Skills & Tools
project managementcontent productioneditorialaccreditationbasic HTML codingquality checksSOP creationdata accuracyprocess improvementcontent auditing
Soft Skills
organizational skillsattention to detailcommunication skillstime managementownershipcollaborationproblem-solvingprocess-oriented thinkingworkflow improvementcustomer support
Certifications
Bachelor’s degree in businessNCBTMB approval